Cnslt - systems eng ecommerce application operations
Education
Degree:
BA
School / High School:
Grand Valley State University
1991 to 1994
Specialities:
Communication
Skills
Sharepoint • Access • Lotus Notes • Outlook • Cisco • Active Directory • Crystal Reports • Windows • Customer Service • Management • Vendor Management • Project Management • Leadership • Cisco Technologies • Microsoft Office • Sdlc • Customer Satisfaction • Process Improvement • Requirements Analysis • Analysis • Windows 7 • Business Process Improvement • Information Technology • Strategic Planning • Salesforce.com • Troubleshooting • Business Process • Visio • Ms Project • Risk Management • Business Analysis • Citrix • Data Analysis • Analytics • Training • Time Management • Quality Assurance • E Commerce • Team Leadership • Banking • Program Management • Databases • Sql • Account Management • Requirements Gathering • Software Documentation • Integration • Testing • Business Intelligence • User Acceptance Testing
Ranks
Certificate:
Green Belt Six Sigma
Interests
Social Services • Exercise • Civil Rights and Social Action • Education • Environment • Music (Drums/Vocals/Percussion) • Running • Arts and Culture • Health
Industries
Banking
Resumes
Site Reliability Engineer-It Service Management-Active Change Manager
Bank of America - Charlotte, North Carolina Area since Apr 2012
CNSLT - SYSTEMS ENG ECOMMERCE APPLICATION OPERATIONS
Bank of America Feb 2011 - Apr 2012
GCPD Change Consultant
Bank of America Feb 2010 - Feb 2011
Sr.Analyst - Treasury Channel Domain ET&D Infrastructure Ops
Accurate Group Nov 2007 - Aug 2009
Manager Title/IT Support/Post-Closing
Decision One Mortgage /HSBC Jun 2005 - Nov 2007
Distributed Systems Support Technician
Education:
Grand Valley State University 1991 - 1994
BA, Communication
Hope College 1987 - 1991
n/a, Liberal Arts
Skills:
Sharepoint Access Lotus Notes Outlook Cisco Active Directory Crystal Reports Windows Customer Service Management Vendor Management Project Management Leadership Cisco Technologies Microsoft Office Sdlc Customer Satisfaction Process Improvement Requirements Analysis Analysis Windows 7 Business Process Improvement Information Technology Strategic Planning Salesforce.com Troubleshooting Business Process Visio Ms Project Risk Management Business Analysis Citrix Data Analysis Analytics Training Time Management Quality Assurance E Commerce Team Leadership Banking Program Management Databases Sql Account Management Requirements Gathering Software Documentation Integration Testing Business Intelligence User Acceptance Testing
Interests:
Social Services Exercise Civil Rights and Social Action Education Environment Music (Drums/Vocals/Percussion) Running Arts and Culture Health
Eric Sichler 1987 graduate of Thomas A. Edison Vocational-Technical High School in Jamaica, NY is on Classmates.com. See pictures, plan your class reunion and get caught up with ...