Spark Energy Apr 2012 - Sep 2013
Customer Support Analyst
Spark Energy Apr 2012 - Sep 2013
Call Center Manager
Spark Energy Nov 2011 - Dec 2012
Customer Service Supervisor
Spark Energy Oct 2010 - Jan 2011
Customer Service Trainer
Spark Energy Mar 2009 - Oct 2010
Customer Service Lead
Education:
Houston Community College 2001 - 2002
University of Houston 2001 - 2002
Skills:
Call Centers Leadership Training Process Improvement Management Customer Service Team Building Analysis Team Leadership Strategic Planning Energy Sales Business Analysis Project Management Account Management Budgets Microsoft Office Call Center Recruiting
Alternative Apparel Dec 2015 - Apr 2016
Key Holder
Alternative Apparel Dec 2015 - Apr 2016
Store Manager
Alternative Apparel Aug 2015 - Dec 2015
Sales Associate
Threadflip Apr 1, 2015 - Jul 31, 2015
Merchandising Operations Associate
Polk A Dot Consignment Oct 1, 2014 - Dec 31, 2014
Key Holder and Sales Associate and Visual Merchandiser and Developer and Manager of Web
Education:
San Francisco State University 2012 - 2014
Bachelors, Bachelor of Science, Apparel Design
San Francisco State University 2011 - 2012
Cabrillo College 2007 - 2011
Associates, Associate of Arts, Communication Studies
Soquel High School
Skills:
Visual Merchandising Customer Service Merchandising Communication Sales Fashion Apparel Styling Mannequin Styling Retail Leadership Teamwork Event Management Event Planning Powerpoint Microsoft Word Time Management