Erica D Dunlap

Erica Dunlap

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Erica Dunlap

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Erica Dunlap Festus, MO

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Work:

Hillsboro Treatment Center-Missouri DYS
Hillsboro, MO
Oct 2012 to Oct 2014
Facility Manager IV Hillsboro Treatment Center-Missouri DYS
Hillsboro, MO
Dec 2010 to Oct 2012
Youth Facility Manager II DYS-Hillsboro Treatment Center
Hillsboro, MO
Aug 2008 to Dec 2010
Youth Group Leader DYS-Hillsboro Treatment Center
Hillsboro, MO
Jul 2007 to Aug 2008
Recreation Officer DYS-Division of Youth Services
Hillsboro, MO
Jul 2006 to Jul 2007
Youth Specialist II

Education:

University of Phoenix
2007 to 2008
hours towards Human Services in Human Services Management Lindenwood University
Saint Charles, MO
1997 to 1999
Several hours towards Elementary education in Elem Ed Mineral Area Community College
Park Hills, MO
1995 to 1997
Associate of Arts in General Education

Skills:

Outlook; Microsoft Word; Excel; SAM II; Critical Incident Report Entering; Reviewing, monitoring, approving paperwork; Completing my own paperwork with deadlines; Inventory; Budget Maintenance; Developing charts, calendars, schedules, facility protocols/procedures; Developing Facility Staff and Youth/Parent Packets; Developed and updated youth level system; developed level treatment work-as well as visited other facilities to gain knowledge and ideas of the methods and treatment they implemented. Provided trainings for staff teams and youth; Facilitated youth group builders and team builders and excelled at providing team builders that linked to the teams and groups struggles at that time in order to be able to process the situations appropriately; Advanced Group Facilitation. Certification. (AGFC) used when facilitating group meetings with the youth group to encourage youth discussion of core issues, incidents, and family situations. -Ability to listen to and strategize with team members on their suggestions and implement the ideas in a way that would benefit both the youth and the staff team -Communicate with my direct supervisor or others in the chain of command on incidents, issues, happenings, and information in regards to the youth and/or staff team. you-as well as your opposing player -Ability to create and implement ideas in an effective manner to better meet the needs of the youth. Professionalism -Empathy -Quick and effective decision making skills -Flexibility -Ability to think outside the box -Excellent and efficient communication skills -Ability to develop and maintain positive youth, family, and staff relationships as well as live by an open door policy to discuss concerns, suggestions, and ideas -Efficient in Microsoft Word; Outlook; Excel; Internet Computer Skills -Assist in leading a Jefferson County Liaison Board meeting for judges and community members -Maintain good community relationships with churches, schools, and colleges for opportunities for the youth -Received season passes for Mineral Area Community College for the boys to watch men's college basketball games -Maintained an active and positive relationship and partnership with Jefferson Community College for appropriate aged youth and/or youth that have received their diploma or GED (now called the HiSet) to participate in on-line courses -Excellent communications and relationship with Victory Church in Pevely, MO-who would visit on a weekly basis with the youth that wanted to participate. Victory Church would also hold an annual Christmas Dinner for our youth and our families-providing breakfast for the youth-and a dinner for the youth, the staff, and their families including Christmas gifts, etc. -I used chess with the youth to display how when making decisions, you must always look at the bigger picture and how that decision may not only affect your life later on-but also the people in your life around you-as well as your opposing player -Ability to create and implement ideas in an effective manner to better meet the needs of the youth -Ability to listen to and strategize with team members on their suggestions and implement the ideas in a way that would benefit both the youth and the staff team -Communicate with my direct supervisor or others in the chain of command on incidents, issues, happenings, and information in regards to the youth and/or staff team