Mar 2012 to Present On call/Temp Administrative Assistant (Part Time)Royal Palm Hotel Miami Beach, FL Sep 2006 to Feb 2011 Catering Sales & Convention Services ManagerRoyal Palm Hotel Miami Beach, FL Sep 2006 to Feb 2007 Sales AssistantSonesta Key Biscayne Key Biscayne, FL Feb 2005 to Aug 2006 Conference Services CoordinatorRoyal Caribbean Cruises Miami, FL Mar 2002 to Feb 2005 Group Specialist I/Group Agent
Education:
Connecticut School Of Broadcasting Davie, FL 2001 Certificate in Broadcast JournalismBalboa High School 1996 Diploma
Skills:
Over 10 years of Customer Service & Hospitality experience 4 Years of Conference Services & Catering Sales experience Well-skilled in negotiating Group & Catering contracts 100% Bi-Lingual (Read, Write, Speak Spanish & English Fluently) Excellent interpersonal skills, able to communicate well with both internal and external customers Perform well in individual or team environment Rapid learner able to grasp new ideas, concepts, procedures, programs, etc. Proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word), Internet, Delphi, Opera
Oct 2011 to Dec 2012 Internet CoordinatorEsserman Nissan
Nov 2010 to Nov 2010 {Seasonal, Select Staffing} courtesy customer serviceQuiznos
Apr 2010 to Oct 2010 Manager DutiesJcpenney
Nov 2008 to Mar 2009 Customer ServiceInteract Response Technology Miramar, FL May 2008 to Jul 2008 Customer Service Rep DutiesSears Essentials
Mar 2007 to Apr 2008 Lead cashier DutiesWildcard System
Nov 2005 to Sep 2006 Customer service representative dutiesComplete Title Solutions
May 2005 to Nov 2005 assist customerSubway
Aug 2004 to May 2005 Lead subway artist duties
Education:
Florida Educational Institute Jan 2011 to Apr 2011 Nursing AssistantATI College of Health Feb 2008 to Oct 2008 MedicalFlorida Educational Center Jun 2005 to Jan 2006 Medical Assisting