Mar 2012 to Present On call/Temp Administrative Assistant (Part Time)Royal Palm Hotel Miami Beach, FL Sep 2006 to Feb 2011 Catering Sales & Convention Services ManagerRoyal Palm Hotel Miami Beach, FL Sep 2006 to Feb 2007 Sales AssistantSonesta Key Biscayne Key Biscayne, FL Feb 2005 to Aug 2006 Conference Services CoordinatorRoyal Caribbean Cruises Miami, FL Mar 2002 to Feb 2005 Group Specialist I/Group Agent
Education:
Connecticut School Of Broadcasting Davie, FL 2001 Certificate in Broadcast JournalismBalboa High School 1996 Diploma
Skills:
Over 10 years of Customer Service & Hospitality experience 4 Years of Conference Services & Catering Sales experience Well-skilled in negotiating Group & Catering contracts 100% Bi-Lingual (Read, Write, Speak Spanish & English Fluently) Excellent interpersonal skills, able to communicate well with both internal and external customers Perform well in individual or team environment Rapid learner able to grasp new ideas, concepts, procedures, programs, etc. Proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word), Internet, Delphi, Opera