Homemaker
Volt Technical Resources Jan 2010 - Jan 2011
Apple Customer Service
Time Warner Cable Jan 1999 - Jan 2009
Senior Customer Service Representative
Elmhurst Memorial Hospital Jan 1989 - Jan 1998
Food Service and Radiology Clerk and Nursing Unit Clerk Cardiac and Transitional and Critical Care
Education:
Universidad Loyola 1997 - 1997
College of Dupage 1991 - 1993
Graduated York Community High School 1987 - 1991
Skills:
Telephone Skills Customer Service Sales Customer Experience Invoicing Powerpoint Microsoft Excel Windows 7 Medical Terminology Customer Satisfaction Customer Retention Teamwork Billing Systems Work Orders Wireless Microsoft Word Troubleshooting Voip Cable Television Conflict Resolution Telecommunications Billing Sales Order Processing Change Orders Sales Order Customer Oriented Inbound Call Center