Falicha D Ceaser

Falicha Ceaser Arlington, TX

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Work:

Republic Waste Services

Oct 2013 to 2000
Customer Service Specialist / Consultant Best Buy Corporate
Richfield, MN
Sep 2012 to Oct 2013
Consumer Relations/Call Center AGL Resources
Riverdale, GA
May 2011 to Aug 2012
Emergency Response Team/Call Center Ometta Vent/Medical Supply Services
Plymouth, MN
Mar 2005 to Jul 2011
Administrative Assistant/Supervisor

Falicha Ceaser Stockbridge, GA

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Work:

Gas South Solutions Customer Service RepresentativeMarietta, GA
Aug 2009 to Jan 2010 Ometta Vent

Mar 2005 to Jul 2009
Medical Supply Services Data Entry/Administrative NBC

Jul 2003 to Jul 2005
Call Center Customer Service Specialist

Skills:

Georgia Work Ready Certified: Silver Plus # BB6SCRQ8JW14,

Falicha Ceaser Fort Worth, TX

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Work:

Best Buy Corporate

Sep 2012 to 2000
Consumer Relations/ Call Center AGL Resources
Riverdale, GA
May 2011 to Aug 2012
Emergency Response Team/ Call Center Gas South- Pro Core Solutions
Marietta, GA
Aug 2009 to Jan 2010
Customer Service Representative/New Accounts (Residential) Ometta Vent/Medical Supply Services
Plymouth, MN
Mar 2005 to Jul 2009
Administrative Assistant/Supervisor Shop NBC
Brooklyn Center, MN
Jul 2003 to Jul 2005
Customer Service Specialist

Skills:

Ability to multi-task (Including talking with customers on the phone and using computer systems), Customer Service basic proficiency, Excellent interpersonal communication skill, Organizational skills, Detail Oriented, Time Management Maximizing available time to its highest purpose while achieving objectives , Oral Comprehension the ability to listen to and understand information and ideas presented through spoken words (listen for whats not being articulated, listening for agreement, etc), Ability to use multiple mainframe and software programs MS Office, Outlook, Excel, Power Point, Lotus Notes, People Soft and Access. Oracle, Data Entry, ICD-9 codes, Collections, Computer Literate, Sales, Strong telephone etiquette, Communication skills, Problem solving skills, 35-40 wpm, and Solid problem solving skills.