Frank E Lagrande

General Manager

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Location:

158 Grand St, Highland, NY 12528

Industry:

Hospitality

Work:

Riverside Hotel-NH, an Ascend Collection Member hotel - West Chesterfield, NH since Apr 2013
General Manager
Woodbound Inn - Rindge, NH Nov 2012 - Apr 2013
General Manager
Colwen Management May 2012 - Jul 2012
General Manager
Linchris Hotel Corporation Dec 2005 - May 2012
General Manager
Linchris Hotel Corporation Jun 2001 - Nov 2005
Assistant General Manager

Education:

Johnson and Wales University 1994 - 1996
BS, Travel and Tourism Management Johnson and Wales University 1991 - 1994
A.S, Travel & Tourism Management John Jay High School 1987 - 1991
Diploma

Skills:

Hotels
Hotel Management
Front Office
Hospitality Management
Hospitality Industry
Restaurants
Revenue Analysis
Hospitality
Yield Management
Management
Rooms Division
Training
Budgets
Customer Service
Tourism
Guest Service Management
Hotel Booking
Property Management Systems
Sales
Opera
Pre Opening
Hiring
Lodging
Catering
P&L
Restaurant Management
Hotel Administration
Event Planning
Meeting Planning
Revenue Forecasting
Leisure
Holidex
Opening Hotels
Pre Opening Experience
Customer Satisfaction
Micros
Income Statement

Interests:

Children
Education
Health

Awards:

IHG Certified GM
IHG

Certifications:

Certified Hotel Administrator (Cha)
Management Training Seminar
Grocer Education Training Seminar
American Hotel & Lodging Association
New Hampshire Liquor Commission

Frank Lagrande

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Location:

158 Grand St, Highland, NY 12528

Industry:

Information Technology And Services

Work:

Skills:

Mainframe
Software Development
Unix
Cobol

Frank Lagrande Keene, NH

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Work:

Colwen Management
Keene, NH
May 2012 to Jul 2012
General Manager Linchris Hotel Corporation
Keene, NH
Dec 2005 to May 2012
General Manager Linchris Hotel Corporation
Poughkeepsie, NY
Dec 2005 to May 2012
Assistant General Manager

Education:

Johnson & Wales University
Providence, RI
1991 to 1996
AS in Travel and Tourism Management John Jay High School
Hopewell Junction, NY
1987 to 1991
Diploma

Skills:

Strong organizational skills Excellent customer relations skills Hospitality accounting Problem solving Ability to make decisions quickly Ability to handle high-pressure situations with professionalism Communication skills; verbal and written Attention to detail Effective leadership skills Focused on quality service and a quality product, both for employees and customers Thorough knowledge of hotel financial operations Good administrator with the ability to delegate Computer: Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, and Outlook), M3 Accknowledge, Micros Opera Xpress, HOLIDEX, ADP Quickview and iReports, Paychex Preview, strong general computer knowledge and internet savvy.