Leadership • Team Building • Human Resources • Troubleshooting • Customer Satisfaction • Team Leadership • Process Improvement • Preventive Maintenance • Microsoft Office • Microsoft Word • Operations Management • Program Management • Microsoft Excel • Change Management • Customer Service • Project Planning • Service Management • Management • Project Management • Payroll
The Salvation Army Nov 2010 - Jun 2011
Maintenance
Velde Cadillac Gmc Buick Sep 1999 - Sep 2008
Service Manager
Sep 1999 - Sep 2008
Limestone High School
Education:
Illinois Central College 1987 - 1990
Associates
Limestone High School
Skills:
Leadership Team Building Human Resources Troubleshooting Customer Satisfaction Team Leadership Process Improvement Preventive Maintenance Microsoft Office Microsoft Word Operations Management Program Management Microsoft Excel Change Management Customer Service Project Planning Service Management Management Project Management Payroll
SALVATION ARMY Peoria, IL Jun 2010 to Aug 2011 MAINTENANCE TECHNICIANVELDE GM SUPERCENTRE Pekin, IL Sep 1999 to Sep 2008 SERVICE MANAGERART HOSSLER AUTO PLAZA Canton, IL Sep 1997 to Sep 1999 SERVICE MANAGER
Education:
ILLINOIS CENTRAL COLLEGE East Peoria, IL 1987 to 1990 ASSOCIATE in AUTOMOTIVE TECHNOLOGY