Sarasota Memorial Health Care System
Voice Network Analyst Senior
Convergeone
Senior Systems Technician
Agc Networks Us Sep 1, 2003 - Oct 2018
Lead Telephone Analyst and Technician
Ensource Inc. Sep 2003 - Oct 2006
Telephone Technician
Intecom Jan 1992 - Aug 2003
Telephone Technician
Education:
Howard University
Fashion Institute of Technology
Associates, Associate of Arts, Advertising, Communications
Skills:
Voip Telecommunications Troubleshooting Telephony Avaya Ip Unified Communications Software Installation Wireless Avaya Technologies Voice Mail Sip Call Centers System Administration Switches Avaya Ip Telephony Acd T1 Avaya Products Wireless Technologies Avaya Media Gateways Pbx Contact Centers Esna Officelinx Voice Mail System Avaya Communication Manager Unified Messaging Modular Messaging T1S Octel Tapitnova Call Accounting
George Weston Bakeries, Inc Bay Shore, NY 2000 to 2006 Employee Benefits ManagerBestfoods Baking Business Bay Shore, NY 1995 to 2000 Employee Benefits ManagerKraft Foods Bakery Division Bay Shore, NY 1990 to 1995 Employee Benefits ManagerEntenmann's, Inc Bay Shore, NY 1987 to 1990 Benefits Specialist
Education:
Branford Hall Career Institute 2012 Medical Billing and Coding GraduateBoston University Melville, NY 1978 Bachelor of Arts