tw telecom, inc. - Englewood, Co since Mar 2012
Senior Service Manager
Education:
University of Phoenix 1993 - 1996
BS, Business Administration
Skills:
Telecommunications Management Networking Wireless Team Building Voip Managed Services Data Center Account Management Cisco Call Manager Lan Wan Enterprise Software Leadership Customer Service Strategic Planning Vendor Management Network Design Itil Telephony Ip Cisco Nexus Security Troubleshooting Cisco Technologies Voice Over Ip Disaster Recovery Switches Checkpoint Call Centers Sales Wireless Technologies Software Documentation Cisco Systems Products Customer Satisfaction Cisco Switches Aruba Metro Ethernet Certification