Gary M Dunlap

US Patent:

6856672, Feb 15, 2005

Filed:

Mar 21, 2002

Appl. No.:

10/102759

Inventors:

Gary Harold Dunlap - Louisville CO, US

Assignee:

Carrier Access Corporation - Boulder CO

International Classification:

H04M001/24
H04M003/08
H04M003/22

US Classification:

379 2602, 379 101, 379 14, 379 22, 379 2701

Abstract:

A telecommunications system includes a customer services terminal that is connected intermediate a telephone exchange and a user location that has a plurality of telephone lines. The customer services terminal and/or the telephone lines are tested by providing a web server within the customer services terminal. The web server includes a graphic user interface that enables the selection of self-test to be applied to selected portions of the customer services terminal, and/or enables the selection of loop test to be applied to selected ones of the plurality of telephone lines. Selected self-tests are applied to selected portions of the customer services terminal, and/or selected loop-tests are applied to selected ones of the plurality of telephone lines, as a remainder of the customer services terminal and/or a remainder of the plurality of telephone lines remain operative to supply telecommunications services to the user-location. The graphic user interface includes a visual field for reporting results of the selected self-tests and/or the selected loop tests. The graphic user interface is operable at a computer that is provided at the user location, and/or at a computer that is provided at the telephone exchange.