Robert C. Smith - Grapevine TX, US George Demetrios Karis - Cambridge MA, US
Assignee:
Verizon Laboratories Inc. - Waltham MA GTE Intelligent Network Services Inc. - Irving TX
International Classification:
H04M 1/64
US Classification:
379 8803, 379 8817, 37926501, 704200
Abstract:
System and method for deriving call routing information utilizing a network control data base system and voice recognition for matching spoken word sound patterns to routing numbers needed to set up calls. Public access is provided to a common database via a common access number or code. Terminating parties sponsor the call and originating parties need not be pre-subscribed to use the service. The common access number is used to initiate or trigger the service. The system advantageously operates under the direction of a service control point, which combines technologies for switching, interactive voice response, and voice recognition with the data base to automate the processes of assisting callers in making calls for which they do not know the phone number. Usage information is gathered on completed calls to each terminating party for billing. Three alternative deployments in the U. S.
George Demetrios Karis - Cambridge MA, US Michael S. Heinrichs - Ottawa, CA Timothy Gar Wai Ho - Arlington MA, US
Assignee:
Verizon Laboratories Inc. - Waltham MA
International Classification:
G06F 9/44 G06F 11/00
US Classification:
717125, 717126, 717135, 714 38, 714100
Abstract:
A system includes a first application that is the subject of a test. A log of information relates to use of the first application. At least one data file relates to the first application. A second application conducts the test based at least in part on the log and the data file. A method includes generating test data based on an analysis of the log of information relating to use of the first application, analyzing the at least one data file relating to the first application, and conducting the test based at least in part on the test data and the at least one data file.
System And Method For Voice Activated Dialing And Routing Under Open Access Network Control
System and method for deriving call routing information utilizing a network control data base system and voice recognition for matching spoken word sound patterns to routing numbers needed to set up calls. Public access is provided to a common database via a common access number or code. Terminating parties sponsor the call and originating parties need not be pre-subscribed to use the service. The common access number is used to initiate or trigger the service. The system advantageously operates under the direction of a service control point, which combines technologies for switching, interactive voice response, and voice recognition with the data base to automate the processes of assisting callers in making calls for which they do not know the phone number. Usage information is gathered on completed calls to each terminating party for billing. Three alternative deployments in the U. S.