Acs Feb 2013 - Apr 2014
Telesales Consultant
U.s. Cellular Mar 2012 - Jan 2013
Customer Service Sales Associate
The Qti Group 2011 - 2012
Marketing Research
Clearwire Mar 2010 - Jun 2011
Quality Analyst
Sprint Oct 2003 - Jan 2010
Team Lead
Skills:
Metrics Outlook Customer Service Customer Relations Hiring Mentoring Team Building Microsoft Office Coaching Excel Interviewing Powerpoint Quality Assurance Documentation Telecommunications Troubleshooting Customer Satisfaction Problem Solving Customer Retention Customer Experience Leadership Cellular Communications Call Centers Vendor Management Training Team Leadership Time Management Sales Operations Wireless Mobile Devices Process Improvement Testing Sales Voip