Skills:
Customer Service Actively engaged with customers to resolve their needs and recommend solutions Operating Systems Apple OS, Microsoft Windows including DOS, XP, Vista, 7 and 8.1, UNIX, AS400 Network Systems ClientServer, Routers, Switches, Wireless, LAN/WAN, Remote Desktop, VPN Hardware Maintenance, Installation, Troubleshooting, Diagnosis, Configuration, Printers, Upgrades, Repairs System Performance Antivirus, Malware, Spyware, Defragmentation, Backup, Registry, Security, System Cleaning Software Active Directory, Google Office, Microsoft Office Suite 2007- 2013, Patches, Documentation Web Tools Web browsers, SEO, Adobe CS5 Photoshop, Acrobat Professional, Dreamweaver, HTML5 Tablets/Cell Phone iPad2, iPhone, Android devices