Kronos - Kronos, inc. since 2005
Manager / Sr. Lead Technician V
Aerial Spectrum, Inc. Mar 2003 - Mar 2005
Network Engineer
Courion Corporation - Framingham, MA Apr 2001 - Mar 2003
Professional Services Engineer
Informio - Lexington, MA 2000 - 2001
Sr. Manager of Product Development and Customer Support
TSD, Inc. - North Andover, MA 1995 - 2000
Assistant Manager of Customer Service
Education:
Hesser College 1985 - 1987
Associate of Science (A.S.), Business Administration, Management and Operations
University of Massachusetts at Lowell 1982 - 1985
Associate of Science (A.S.), Mechanical Engineering
Skills:
Sharepoint Sdlc Sql Salesforce.com Troubleshooting Saas Erp Enterprise Software Cloud Computing Integration Process Improvement Business Intelligence Windows Cross Functional Team Leadership Management Leadership It Management Team Leadership Crm Telecommunications Project Management Program Management Software Documentation Professional Services Technical Support Hardware Training Access
Interests:
Football Not In Any Specific Order Pee Wee Hockey and Family Gadgets Computer Technology
Awards:
Employee of the quarter Kronos IT High Five Award Kronos IT Gold Customer Care Award Informio VP of IT Road Warrior Award Courion Professional Services Hardware Support Services Award Kronos IT