Klaus Peters - Miami Beach FL, US Arthur A. Russell - Largo MD, US Gerard M. Folly - Silver Spring MD, US Daniel Turissini - Mclean VA, US
International Classification:
G06F 7/04
US Classification:
340 581
Abstract:
Disclosed embodiments describe a customer recognition method and system. The customer recognition system has an acknowledgment server that carries out the customer recognition method. The customer recognition method may include storing customer profile data related to a customer and identity device data related to an identity device; receiving a unique device identifier from a sensor within communication range of the identity device; retrieving customer profile data from the profile database based on the received identifier; sending the customer profile data to the sensor; and receiving an acknowledgement status relating to the customer.
The Fairfax at Embassy Row since Sep 2011
Director of Rooms
The Fairfax at Embassy Row May 2010 - Sep 2011
Executive Housekeeper
The Fairfax at Embassy Row Hotel Jun 2006 - Aug 2010
Director of Guest Services
The Hay Adams Hotel Oct 2003 - Jun 2006
Director of Reception
Westin Essex House May 1999 - Oct 2003
Director of Reception
Education:
Howard University 1990 - 1994
BA
Skills:
Front Office Hotel Management Rooms Division Hospitality Management Hospitality Industry Pre Opening Hospitality Restaurants Food and Beverage Hotels Resorts Micros Customer Service Banquets Property Management Systems Revenue Analysis Yield Management Customer Satisfaction Event Planning Opera Food Opening Hotels
Languages:
French
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