Myq Jun 2019 - Apr 2020
Senior Customer Support Engineer
Sharp Electronics Oct 2015 - Jun 2019
Product Support Engineer at Sharp Electronics
Sharp Business Systems Dec 2012 - Oct 2015
Field Service Representative
Ricoh Americas Corporation Nov 1, 2002 - Nov 2012
Advanced Product Solutions and Service Support Specialist
Ldi Color Toolbox Jul 2000 - Apr 2002
Technical Representative Graphic Systems
Skills:
Comptia A+ Certification Printers Networking Document Imaging Troubleshooting Hdi Support Center Analyst Document Management Comptia A+ Managed Print Services Technical Support Computer Hardware A+ Certified Help Desk Support Scanners Software Installation Comptia Customer Service Computer Repair Account Management Call Centers Printer Support Ricoh Salesforce.com Vmware Windows 7 Print Servers Configuration Management Remote Desktop System Administration