- Mountain View CA, US Chi-Yi Kuan - Fremont CA, US Haipeng Li - Mountain View CA, US
International Classification:
H04L 29/06 G06F 3/0482
Abstract:
In cases where a user of a social network has lost access to one or more email addresses on file with the social network, the social network may confirm an identity of the user before issuing a new password. The social network may confirm the identity of the user by prompting the user to correctly identify pictures of members of the social network that are connected to the user, selecting or receiving a selection of a plurality of trustees (e.g., members of the social network who are connected to the user), prompting the trustees to confirm with the user that the user has lost the access, and receiving notification that at least a specified number of the trustees have confirmed with the user that the user has lost the access. After the social network confirms the identity, the social network may provide a new password to the user.
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