Hans Fielding Fielding

Hans Fielding

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Location:

220 Englehart Rd, San Antonio, TX 78264

Industry:

Information Technology And Services

Work:

Transcentra Jul 2007 - Apr 2014
Manager, Support Services
Cgi May 2002 - Apr 2005
Consultant - Server Support
Cgi Dec 2000 - May 2002
Consultant - Desktop Support and System Administrator
Lawgic Publishing Company Oct 1997 - Oct 2000
It Manager
Co-Op Communications Aug 1994 - 1997
Client Services Manager

Education:

St. Joseph's College, North Point, Darjeeling 1979 - 1981
Bachelors, Commerce, Business St. Augustine's School 1966 - 1979

Skills:

Call Center Administration
Call Center Development
Vendor Management
International Relations
Outsourcing
It Service Management
Customer Service
Help Desk Support
Technical Support
Support Services Management
Sop Development
Data Center
Requirements Analysis
Crm
Business Analysis
Cloud Computing
Management
Saas
Incident Management
Change Management
Disaster Recovery
Executive Reporting
Process Improvement
Key Performance Indicators
Sdlc
Pre Sales
Salesforce.com
Integration
Business Intelligence
Product Management
Financial Services
It Strategy
Microsoft Office
Windows Server
Windows Desktop Administration
Disk Encryption
Acronis
Encryption Software
Active Directory
Computer Hardware
Training Programs
Employee Training
It Audit
Facilities Management
Apc Ups
It Procurement
Data Backup Solutions
Warehousing
Project Delivery

Interests:

One of These Days
Sport Touring
Before Rigor Mortis Sets In
Sebastopol

Languages:

Hindi
Nepali
Dutch

Certifications:

Mcse Nt4
Microsoft

Hans Fielding

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