Orange County Global Medical Center
Registered Nurse
Silverado Care Apr 2017 - Oct 2018
Patient and Family Services Specialist
Silverado Care Aug 2016 - Apr 2017
Customer Care Manager
Silverado Care Jan 2016 - Aug 2016
Senior Chat-Line Sales Specialist
Silverado Care Sep 2015 - Jan 2016
Admissions Coordinator
Education:
Saddleback College 2017 - 2018
Associates, Nursing
Ventura College 2010 - 2014
Associates, Associate of Arts
Skills:
Leadership Customer Service Training Nursing Healthcare Management Healthcare Medical Records Event Planning Physicians Hospitals Sales Motivation Sales Management Senior Living Communities Alzheimer's Care Customer Relationship Management Hospice and Palliative Medicine Emr Training Public Speaking Team Building
Languages:
English
Certifications:
Certified Nurse Assistant- Ca Pediatric Advanced Life Support Advanced Cardiac Life Support Nih Stroke Scale Basic Life Support Registered Nurse
Ncci Jan 2010 - May 2011
Data Analyst
Ncci Jan 2010 - May 2011
Experience Rating Analyst at Ncci Holdings, Inc
Ncci Jun 2003 - May 2006
Assigned Risk Analyst
American Express Mar 1994 - May 2003
Customer Service Representative
Education:
Keiser College 2006 - 2007
Associates, Paralegal
Nova Southeastern University 1999 - 2001
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management
Florida Atlantic University 1992 - 1994
Bachelor of Education, Bachelors, Teaching, Elementary Education
Skills:
Project Management Workers Compensation Call Centers Microsoft Office Customer Service Commercial Insurance Team Building Business Analysis Insurance Data Analysis Analysis Underwriting Microsoft Word Powerpoint Operational Excellence