Heidi G Benner

Customer Service

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Location:

Cleveland Heights, OH

Industry:

Packaging And Containers

Work:

The Elco Corporation
Customer Service
Westrock Company Nov 30, 2017 - Sep 30, 2018
Customer Service
Fleetmatics Mar 1, 2013 - Nov 2017
Customer Service Representative
Cvs Health Aug 2013 - Feb 2014
Cdr Ii Medd
Cvs Health Apr 2011 - Jul 2013
Ctm and Grievance Analyst

Education:

Cleveland Heights High School
Cleveland Institute of Dental - Medical Assistants - Lyndhurst

Skills:

Customer Service
Call Centers
Medicare
Software Documentation
Pharmacy Benefit Management
Team Building
Training
Microsoft Excel
Leadership
Pharmacy
Hipaa
Quality Assurance
Troubleshooting
Pharmacists
Microsoft Office
Customer Satisfaction
Project Management
Excel
Pharmacy Automation
Medication Therapy Management
Health Policy
Healthcare Industry
Clinical Pharmacology
Insurance
Healthcare Information Technology
Visio
Medicare Prescription Drug Plans
Cross Functional Team Leadership
Medical Coding
Strategic Planning
Management
Analysis
Vendor Management
Recruiting
Telephone Skills
Customer Experience
Benefits Administration
Workforce Management
Time Management
Pbm
Provider Relations
Pharmacueticals
Claim
Sdlc
Sharepoint
Administrative Assistants
Invoicing
10 Key
Hmo

Interests:

Animal Welfare
Children
Environment

Certifications:

Tmgi Hazardous Material Training Seminar and Testing

Scheduling And Pre-Registration Representative I

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Location:

Macedonia, OH

Work:

Education:

Heidi Benner Macedonia, OH

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Work:

CVS Caremark

Aug 2013 to 2000
Coordinator II (CDR II MedD) CVS Caremark
Solon, OH
Apr 2011 to Aug 2013
Coordinator I (CDR I MedD) Universal American
Solon, OH
Aug 2008 to Apr 2011
Grievance Analyst MemberHealth
Solon, OH
Mar 2008 to Aug 2008
Member Service Unit Representative MemberHealth
Solon, OH
Sep 2007 to Mar 2008
Customer Service Representative Computer Sciences Corporation
Solon, OH
Nov 2005 to Sep 2007
Customer Service Representative NASA Glenn Research Center
Cleveland, OH
May 2005 to Aug 2005
Temporary Administrative Support Fox International
Bedford, TX
Oct 2004 to Jan 2005
Call Center Representative Giant Eagle
Bedford, OH
Oct 2003 to Nov 2004
Service Counter/Cash Office Datavantage
Solon, OH
Jun 2001 to Jun 2002
Call Center Representative Cleveland Motion Control
Valley View, OH
Sep 2000 to Jan 2001
Repairs Clerk Tendon Manufacturing, Inc
Warrensville Heights, OH
Jan 2000 to Aug 2000
Office Support Corbets & Associates, Inc
Solon, OH
May 1999 to Jan 2000
Administrative Assistant

Education:

Cleveland Institute of Dental-Medical Assistants, Inc
Lyndhurst, OH
1995 to 1995
Medical Assistant in Medical Assistant Cleveland Heights High School
Cleveland Heights, OH
1989 to 1993
High School in High School