Illy Caffè North America, Inc. Nov 1999 - Feb 2011
Quality Assurance Manager
Illy Caffè North America, Inc. Nov 1999 - Feb 2011
Senior Manager Education and Quality Assurance
Illy Caffè North America, Inc. Oct 1992 - Nov 1999
Branch Sales and Technical Manager
Visions Espresso Service Inc Jul 1989 - Oct 1992
Service Manager and Training Specialist
Starbucks Oct 1986 - Jul 1989
Barista and Sales Clerk and Trainer
Skills:
Retail Training Coffee Sales Budgets Sales Management Quality Assurance Product Development Strategic Planning Food