Delta Air Lines - San Francisco Bay Area since May 1998
Passenger Service Agent, CSA, Lead CRO, Local Charter Representative
Bank of America - Pleasant Hill, CA Mar 1992 - Oct 1998
Senior Customer Service Representative
ATA Industries - Oakland, CA Jun 1993 - Sep 1996
Office Assistant, Purchasing Agent Pro-Tem
Education:
Los Medanos College 1987 - 2011
California State University-Hayward 1994 - 1996
Diablo Valley College 1987 - 1994
Associate of Arts (A.A.), Business Administration and Management, General
Skills:
Airports Charter Customer Service Airport Management Airlines Aviation Commercial Aviation Management Flight Safety Time Management Microsoft Office Flexible Schedule Schedules Kronos Complaint Management Time and Attendance Emergency Services Transportation Security Payroll Typing