Hhsc
Systems Analyst V, Medicaid and Chip Systems It Oversight
Texas Health and Human Services Commission
Systems Analyst Iv
Black Box Network Services Jan 2014 - Oct 2014
Desktop Support
Austin Ribbon and Computer Aug 2013 - Jan 2014
Deskstop Support
Brycomm, Llc Oct 2012 - Aug 2013
Technician
Education:
Austin Community College 1993 - 2000
Skills:
Telecommunications Networking Testing Troubleshooting Avaya Voip Cabling Avaya Technologies Team Building Customer Service Wan Microsoft Office Project Management Call Centers Switches Unified Communications Tcp/Ip Voice Mail Team Leadership Nortel Vendor Management Skills Vendor Relationships Customer Experience Acd Itil V3 Foundations Certified Technical Support Integration Security Disaster Recovery Vendor Management Avaya Products Windows 7 Cisco Vpn Itil Certified Office2013 Scriptwriting Ctios Windows 10 System Center Configuration Manager Dell Kace Active Directory Bitlocker
Languages:
Spanish
Certifications:
Nortel Meridian 1 Options 21E-81C Installation and Maintenance Itil Foundation In It Service Management