Huajun Shi

US Patent:

20110225619, Sep 15, 2011

Filed:

Mar 11, 2010

Appl. No.:

12/722321

Inventors:

Manohar R. KESIREDDY - Plano TX, US
Anil Guntupalli - Waltham MA, US
Virendra P. Shah - Irving TX, US
Huajun Shi - Irving TX, US

Assignee:

VERIZON PATENT AND LICENSING, INC. - Basking Ridge NJ

International Classification:

H04N 17/00
H04N 7/173

US Classification:

725115, 348180, 348E17001

Abstract:

A server device is configured to store quick code information, where the quick code information includes a particular operation of a group of operations and a particular condition code of a group of condition codes; receive diagnostic information from a video client, of a group of video clients, where the diagnostic information includes a condition code that corresponds to a condition associated with the video client; determine that the condition code matches the particular condition code of particular, stored quick code information; determine, from the particular quick code information, the particular operation corresponding to the particular condition code; perform an automatic remote repair to remedy the condition, on the video client, based on the particular operation; and send, to the video client, a notification that the condition has been remedied based on the automatic remote repair when the automatic remote repair remedies the condition on the video client.

Address:

8412 Halkin Ct, Plano, TX 75024

VIN:

5FNRL38687B020825

Make:

HONDA

Model:

ODYSSEY

Year:

2007