Usability Testing • Heuristic Evaluation • User Centered Design • User Experience • Human Computer Interaction • Questionnaire Design • Focus Groups • Card Sorting • Usability • User Research • Paper Prototyping • Spss • Qualitative Research • Data Analysis • Statistics • Survey Design • Conducting Interviews • Ethnography • Axure • Axure Rp • Wireframes • User Interface Design • Quantitative Research • Web Analytics • Wireframing • Lab Based Experiment • Mobile Applications • Tree Testing • Click Testing • Experimental Design • Visio • Sas • User Experience Design • Persona • Human Factors • Research Design • Task Analysis • A/B Testing • Google Analytics • Google Tag Manager
CommunicateHealth Inc. - Washington D.C. Metro Area since Nov 2012
Senior Usability Researcher
University of Maryland Baltimore County - Baltimore, MD Aug 2006 - Jul 2011
Research Assistant
NCR - Dundee, United Kingdom 2005 - 2006
HCI Research Associate
Sino-European Usability Center (SEUC) - Dalian, P. R. China Sep 2003 - Apr 2006
Assistant Researcher
Education:
University of Maryland Baltimore County 2006 - 2012
PhD student, Information Systems
University of Maryland Baltimore County 2006 - 2008
MS, Information Systems
Dalian Maritime University 2003 - 2006
Master of Science (MS), Computer Science
Dalian Maritime University 1999 - 2003
Bachelor's degree, Computer Science
Skills:
Usability Testing Heuristic Evaluation User Centered Design User Experience Human Computer Interaction Questionnaire Design Focus Groups Card Sorting Usability User Research Paper Prototyping Spss Qualitative Research Data Analysis Statistics Survey Design Conducting Interviews Ethnography Axure Axure Rp Wireframes User Interface Design Quantitative Research Web Analytics Wireframing Lab Based Experiment Mobile Applications Tree Testing Click Testing Experimental Design Visio Sas User Experience Design Persona Human Factors Research Design Task Analysis A/B Testing Google Analytics Google Tag Manager