Hung Q Pham

US Patent:

20150199756, Jul 16, 2015

Filed:

Jan 10, 2014

Appl. No.:

14/152256

Inventors:

- Charlotte NC, US
Hari Madala - Pittsburgh PA, US
John J. Gately - New Port Richey FL, US
Hung Quang Pham - Kennesaw GA, US
Patrick B. Smith - Garland TX, US
Pushpanjali Kottapalli - Morris Plains NJ, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G06Q 40/02
G06F 17/30

Abstract:

Embodiments for linking account data are included in systems for receiving account data and non-account data and filtering the account data by customer or account information. The embodiments further include identifying a customer and customer accounts based on the filtered account data and linking at least a portion of the non-account data to the customer, and combining the non-account data portion and the filtered account data, and identifying one or more guarantors of the customer accounts based on the combined data.

US Patent:

20150127560, May 7, 2015

Filed:

Nov 5, 2013

Appl. No.:

14/072283

Inventors:

- Charlotte NC, US
Jason N. Alexandrian - Braselton GA, US
Corina Nicole Bacon - Chadds Ford PA, US
David John Butler - Jacksonville FL, US
David W. Crowe - Winston Salem NC, US
Brian J. Dunne - Medford NJ, US
Michael D. Fleischer - Double Oak TX, US
Robert A. Fox - Newark DE, US
Jason Paul Gardner - Murphy TX, US
John J. Gately - New Port Richey FL, US
Oleg Gerasimovich - Tucson AZ, US
David Luke Hallam - Newark DE, US
Ryan Scott Heller - Middletown DE, US
Abigail W. Howard - Fairfax Station VA, US
Sethu Iyer - Kennett Square PA, US
Jessica Long - Middletown DE, US
Hari Madala - Pittsburgh PA, US
Vincent Maximo - Wilmington DE, US
Mohit Mehta - Waxhaw NC, US
Hung Quang Pham - Kennesaw GA, US
Danielle Renee Reiser - Winston Salem NC, US
Andera Schmittgen - Carrollton TX, US
Garith W. Seelig - Smyrna DE, US
Andrew Sheldon - Mountain Top PA, US
Patrick B. Smith - Garland TX, US
Thomas Snyder - Mullica Hill NJ, US
Feng Tang - Palno TX, US
Veera Venkata Vattikuti - Frisco TX, US
David lee Warnick - Rising Sun MD, US
Bridget K. Williams - Wilmington DE, US

Assignee:

BANK OF AMERICA CORPORATION - Charlotte NC

International Classification:

G06Q 20/02
G06Q 50/18

US Classification:

705309

Abstract:

Embodiments of the invention are directed to a system, method, or computer program product for providing a unified representation of all customer relationships with an entity. This representation focuses on customer products in arrears that are to be recovered. The invention presents an overarching view of all customer relationships to a representative. This allows the representative to make decision and take appropriate actions immediately based on the entire relationship with the customer when a customer communication is initiated. As such, the invention correlates all of the customer's relationships with a financial institution into one unified representation for a representative to review. The unified representation takes into consideration all of the customer's relationships as well as external factors on the communications and relationships. Thus providing a holistic customer service experience for a customer with accounts in arrears.

Address:

4339 NW 1 Dr, Deerfield Beach, FL 33442

VIN:

JTHBE96S870011053

Make:

LEXUS

Model:

GS 350

Year:

2007