Illah Reza Nourbakhsh

US Patent:

6539284, Mar 25, 2003

Filed:

Jul 25, 2001

Appl. No.:

09/915161

Inventors:

Illah Nourbakhsh - Pittsburgh PA
Clay Kunz - San Francisco CA
Carolyn OBrien - Cranberry Township PA
Thomas Willeke - Orinda CA
Vinton Coffman, III - Moatsville WV

Assignee:

Axonn Robotics, LLC - Portland OR

International Classification:

G06F 1900

US Classification:

700245, 700258, 701209, 701211, 701214, 701215, 701301, 318567, 3185681, 31856811, 31856812, 31856821

Abstract:

A robot for performing substantially autonomous movement includes a processing device, a memory, and a mobility structure controlled by the processing device. The processor directs the robot to move with any predetermined safe area having a boundary and a reference point. Optionally, the robot also exhibits features of social interactivity by accepting an input from a human, selecting dynamic content from a data base wherein the dynamic content is responsive to the input, and presenting the human with a response corresponding to the dynamic content selection.

US Patent:

6558297, May 6, 2003

Filed:

Jul 28, 2000

Appl. No.:

09/627605

Inventors:

Illah R. Nourbakhsh - Pgh PA
Garth John Zeglin - Pittsburgh PA

Assignee:

Carnegie Mellon University - Pittsburgh PA

International Classification:

A63B 2600

US Classification:

482 77, 482 78, 482112

Abstract:

A locomotion device, such as a pogo stick, having a housing having a first end portion and a second end portion, a plunger being slideably connected to the housing second end portion, the leaf spring also pivotally attached to the plunger. A method for locomoting using such a device is also disclosed.

US Patent:

6760647, Jul 6, 2004

Filed:

Jan 21, 2003

Appl. No.:

10/347811

Inventors:

Illah Nourbakhsh - Pittsburgh PA
Clay Kunz - San Francisco CA
Carolyn OBrien - Cranberry Township PA
Thomas Willeke - Orinda CA
Vinton Coffman, III - Moatsville WV

Assignee:

Axxon Robotics, LLC - Portland OR

International Classification:

G06F 1900

US Classification:

700245, 700258, 318567, 3185681, 31856811, 31856812, 31856821, 701209, 701211, 701214, 701215, 701301

Abstract:

A robot that is capable of substantially autonomous movement includes a processing device, a memory, and a mobility structure controlled by the processing device. The processor directs the robot to move with any predetermined safe area having a boundary and a reference point. Optionally, the robot also exhibits features of social interactivity by accepting an input from a human, selecting dynamic content from a data base wherein the dynamic content is responsive to the input, and presenting the human with a response corresponding to the dynamic content selection.

US Patent:

6952732, Oct 4, 2005

Filed:

Apr 30, 2001

Appl. No.:

09/846016

Inventors:

Illah Nourbakhsh - Pittsburgh PA, US
Ofer Matan - Palo Alto CA, US
Jason Fama - Mountain View CA, US
Scott Veach - Los Angeles CA, US
Edward Hamilton - Los Gatos CA, US
Alex Fukunaga - Rancho Polas Verdes CA, US

Assignee:

Blue Pumpkin Software, Inc. - Sunnyvale CA

International Classification:

G06F015/173

US Classification:

709226, 709225, 709229, 718102, 718103, 718104, 718105

Abstract:

A method and apparatus for generating an agent schedule for a multi-contact center that has immediate queues and deferred queues. In one embodiment, a method includes scheduling software receiving a plurality of scheduling data from a user interface, and the scheduling software generating a plurality of scheduling constraints. The method further includes a search engine using the plurality of scheduling constraints to generate a plurality of potential schedules including first potential schedules for immediate queues, and second potential schedules for deferred queues. The method further includes performing a first analysis on the first potential schedules to generate first estimated service levels, and performing a second analysis on the second potential schedules to generate second estimated service levels, wherein the first estimated service levels and the second estimated service levels are expressed in interchangeable units.

US Patent:

6959405, Oct 25, 2005

Filed:

Apr 18, 2001

Appl. No.:

09/837251

Inventors:

Cheryl Hite - Redwood Shores CA, US
Tyler Morse - Brisbane CA, US
Ofer Matan - Palo Alto CA, US
Tiffany Boehmer - Palo Alto CA, US
Illah Nourbakhsh - Pittsburgh PA, US
Serdar Uckun - Palo Alto CA, US
Jason Fama - Mountain View CA, US
Edward Reusser - Sunnyvale CA, US
Gregory Fichtenholtz - Sunnyvale CA, US
Simon Shvarts - Cupertino CA, US

Assignee:

Blue Pumpkin Software, Inc. - Sunnyvale CA

International Classification:

G06F011/00

US Classification:

714 57, 705 8, 705 9, 700 99, 700100

Abstract:

A method and system for handling real-time indications of resource scheduling conflicts. In one embodiment, the method includes a computer system including a user interface, display, processor, and some form of memory. Contained within the memory is a resource scheduling process that analyzes resource data, scheduling criteria, and work parameters to create a working schedule. In conjunction with the creation of a working schedule, the scheduling process detects resource conflicts that can inhibit the schedule's functionality. Once detected an identification process conveys the error to the user concurrently with the schedule process to provide the user with a real-time indication of resource conflicts. The indication is presented in an unobtrusive manner so as to not interfere or impede the scheduling process. In addition, should the specific resource causing the conflict be identifiable, the indication process conveys that information in a similar real-time methodology.

US Patent:

7155399, Dec 26, 2006

Filed:

Apr 3, 2001

Appl. No.:

09/825589

Inventors:

David Andre - Berkeley CA, US
Illah Nourbakhsh - Pittsburgh PA, US
Serdar Uckun - Palo Alto CA, US

Assignee:

Witness Systems, Inc. - Roswell GA

International Classification:

G06Q 10/00

US Classification:

705 9, 705 11

Abstract:

A system and method for generating a schedule for multiple employees in a complex environment. In one embodiment, the method includes generating a schedule for multiple employees with varying skill sets for a time period, wherein the plurality of employees have varying overlapping skill sets that enable them to perform various tasks, and wherein employees are shared across tasks within the time period. In one embodiment, the method includes receiving a plurality of user inputs to a scheduling program, including a number of employee designations that each refer to a unique employee, and a number of skill sets that each correspond to one of the employee designations. The method further includes receiving a user input that changes the number of employee designations by indicating at least one changed employee, and estimating an effect of the at least one changed employee on effective staffing levels for each of the various tasks. The method further includes generating estimated effective staffing levels for each of the various tasks.

US Patent:

7254546, Aug 7, 2007

Filed:

Jun 30, 2006

Appl. No.:

11/479924

Inventors:

David Andre - Berkeley CA, US
Illah Nourbakhsh - Pittsburgh PA, US
Serdar Uckun - Palo Alto CA, US

Assignee:

Witness Systems, Inc. - Roswell GA

International Classification:

G06Q 10/00

US Classification:

705 9, 705 11

Abstract:

A system and method for generating a schedule for multiple employees in a complex environment. In one embodiment, the method includes generating a schedule for multiple employees with varying skill sets for a time period, wherein the plurality of employees have varying overlapping skill sets that enable them to perform various tasks, and wherein employees are shared across tasks within the time period. In one embodiment, the method includes receiving a plurality of user inputs to a scheduling program, including a number of employee designations that each refer to a unique employee, and a number of skill sets that each correspond to one of the employee designations. The method further includes receiving a user input that changes the number of employee designations by indicating at least one changed employee, and estimating an effect of the at least one changed employee on effective staffing levels for each of the various tasks. The method further includes generating estimated effective staffing levels for each of the various tasks.

US Patent:

7270589, Sep 18, 2007

Filed:

May 12, 2000

Appl. No.:

09/569641

Inventors:

Garth J. Zeglin - Pittsburgh PA, US
Illah R. Nourbakhsh - Pittsburgh PA, US

Assignee:

Carnegie Mellon University - Pittsburgh PA

International Classification:

A63H 7/00
A63H 3/00

US Classification:

446317, 446315

Abstract:

A leg for use on hopping, running, jumping and walking machines. As incorporated into the bow leg hopper robot, a thrust actuator provides elastic energy to the leg which is automatically released during stance to control hopping height. Lateral motion is controlled by directing the leg angle at touchdown, which determines the angle of takeoff. The leg pivots freely on a hip bearing, and is automatically decoupled from the leg-angle positioner during stance to preclude hip torques that would disturb body attitude. Upright attitude is maintained without active control by allowing the body to hang from the hip joint. The leg may also be incorporated into multilegged running robots, and recreational vehicles.