James Hartman Holland

US Patent:

8561896, Oct 22, 2013

Filed:

Oct 11, 2012

Appl. No.:

13/649766

Inventors:

Mark R. Hilinski - Claremont CA, US
David B. Speights - Tustin CA, US
Kenny C. Vu - Ladera Ranch CA, US
James D. Holland - San Clemente CA, US
Peter L. Bradshaw - San Clemente CA, US

Assignee:

The Retail Equation, Inc. - Irvine CA

International Classification:

G06K 15/00

US Classification:

235383

Abstract:

Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.

US Patent:

20140046750, Feb 13, 2014

Filed:

Oct 18, 2013

Appl. No.:

14/057309

Inventors:

Mark R. Hilinski - Claremont CA, US
David B. Speights - Tustin CA, US
Kenny C. Vu - Ladera Ranch CA, US
James D. Holland - San Clemente CA, US
Peter L. Bradshaw - San Clemente CA, US

Assignee:

The Retail Equation, Inc. - Irvine CA

International Classification:

G06Q 30/02

US Classification:

705 1438

Abstract:

Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.

US Patent:

20170039572, Feb 9, 2017

Filed:

Jul 14, 2016

Appl. No.:

15/210079

Inventors:

- Louisville KY, US
Mark R. Hilinski - Claremont CA, US
David B. Speights - Tustin CA, US
Kenny C. Vu - Ladera Ranch CA, US
James D. Holland - San Clemente CA, US
Peter L. Bradshaw - San Clemente CA, US

International Classification:

G06Q 30/00
G06Q 20/20

Abstract:

Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.

US Patent:

20160055524, Feb 25, 2016

Filed:

Jun 25, 2015

Appl. No.:

14/750828

Inventors:

- Irvine CA, US
Mark R. Hilinski - Claremont CA, US
David B. Speights - Tustin CA, US
Kenny C. Vu - Ladera Ranch CA, US
James D. Holland - San Clemente CA, US
Peter L. Bradshaw - San Clemente CA, US

International Classification:

G06Q 30/02
G06Q 20/40

Abstract:

Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.

US Patent:

20140236702, Aug 21, 2014

Filed:

Apr 24, 2014

Appl. No.:

14/261008

Inventors:

- Irvine CA, US
Mark R. Hilinski - Claremont CA, US
David B. Speights - Tustin CA, US
Kenny C. Vu - Ladera Ranch CA, US
James D. Holland - San Clemente CA, US
Peter L. Bradshaw - San Clemente CA, US

Assignee:

The Retail Equation, Inc. - Irvine CA

International Classification:

G06Q 30/02

US Classification:

705 1438

Abstract:

Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.