James R Moran

US Patent:

7290247, Oct 30, 2007

Filed:

Apr 30, 2002

Appl. No.:

10/134678

Inventors:

James R. Moran - Leesburg VA, US
Gail Haddock - Haymarket VA, US

Assignee:

AOL, LLC, a Delaware Limited Liability Company - Dulles VA

International Classification:

G06F 9/45

US Classification:

717136, 705 14, 705 26, 705 27, 705 28

Abstract:

Various disclosed help center features provide help to a user without a staffed help center, provide help to a user before the user recognizes the need, or create targeted commerce opportunities for a provider of goods or services. One help center feature provides a user with help that is specifically related to a component in the user's computer system and that is supplied to the help center feature by the component manufacturer. Another help center feature detects a condition that degrades performance, and hence user satisfaction, and alerts the user. Another help center feature detects an attempt by a computer system to inform the user of degraded performance and offers the user a solution. Another help center feature provides a user with a commerce opportunity specifically related to a component in the user's computer system and/or to the user's geographic location.

US Patent:

7350146, Mar 25, 2008

Filed:

Apr 30, 2002

Appl. No.:

10/134674

Inventors:

James R. Moran - Leesburg VA, US
Benjamin D. Brown - Ashburn VA, US

Assignee:

AOL LLC, a Delaware Limited Liability Company - Dulles VA

International Classification:

G06F 3/00
G06F 9/44

US Classification:

715707, 715733, 717168

Abstract:

Various disclosed help center features provide help to a user without a staffed help center, provide help to a user before the user recognizes the need, or create targeted commerce opportunities for a provider of goods or services. One help center feature provides a user with help that is specifically related to a component in the user's computer system and that is supplied to the help center feature by the component manufacturer. Another help center feature detects a condition that degrades performance, and hence user satisfaction, and alerts the user. Another help center feature detects an attempt by a computer system to inform the user of degraded performance and offers the user a solution. Another help center feature provides a user with a commerce opportunity specifically related to a component in the user's computer system and/or to the user's geographic location.

US Patent:

7742999, Jun 22, 2010

Filed:

Apr 30, 2002

Appl. No.:

10/134680

Inventors:

James R. Moran - Leesburg VA, US
Gail Haddock - Haymarket VA, US
Greg Weston Smith - Warrenton VA, US
Todd Brannam - Alexandria VA, US

Assignee:

AOL Inc. - Dulles VA

International Classification:

G06F 17/60
G06F 3/00
G06F 9/44
G03G 15/00

US Classification:

705346, 715707, 715733, 715168, 715708, 715710, 715704, 705 8, 705 144, 705 26, 705 11, 705305, 705304, 399 10, 399 8, 399 12

Abstract:

Various disclosed help center features provide help to a user without a staffed help center, provide help to a user before the user recognizes the need, or create targeted commerce opportunities for a provider of goods or services. One help center feature provides a user with help that is specifically related to a component in the user's computer system and that is supplied to the help center feature by the component manufacturer. Another help center feature detects a condition that degrades performance, and hence user satisfaction, and alerts the user. Another help center feature detects an attempt by a computer system to inform the user of degraded performance and offers the user a solution. Another help center feature provides a user with a commerce opportunity specifically related to a component in the user's computer system and/or to the user's geographic location.

US Patent:

20030203167, Oct 30, 2003

Filed:

May 22, 2003

Appl. No.:

10/443541

Inventors:

William Bell - Reston VA, US
James Moran - Longmeadow MA, US
Vincent Yacovone - Springfield MA, US

Assignee:

Solutia Inc

International Classification:

B32B009/00

US Classification:

428/195100, 428/435000, 428/430000

Abstract:

This invention is directed to a plastic composite comprising color images printed onto a polyethylene terephthalate (PET) substrate using digital printing technology. The PET layer is then bonded to a second PET layer using a thermally activated adhesive, preferably ethylene vinyl acetate copolymer (EVA). The bonded PET layers are then disposed between two layers of plasticized PVB, forming the plastic composite. The plastic composite can then be placed between two sheets of glass forming the final laminated glass product.

US Patent:

20100250452, Sep 30, 2010

Filed:

May 7, 2010

Appl. No.:

12/775794

Inventors:

James R. Moran - Leesburg VA, US
Gail Haddock - Haymarket VA, US
Greg Weston Smith - Warrenton VA, US
Todd Brannam - Alexandria VA, US

Assignee:

AOL, INC. - Dulles VA

International Classification:

G06Q 10/00

US Classification:

705304

Abstract:

Various disclosed help center features provide help to a user without a staffed help center, provide help to a user before the user recognizes the need, or create targeted commerce opportunities for a provider of goods or services. One help center feature provides a user with help that is specifically related to a component in the user's computer system and that is supplied to the help center feature by the component manufacturer. Another help center feature detects a condition that degrades performance, and hence user satisfaction, and alerts the user. Another help center feature detects an attempt by a computer system to inform the user of degraded performance and offers the user a solution. Another help center feature provides a user with a commerce opportunity specifically related to a component in the user's computer system and/or to the user's geographic location.

US Patent:

20130073471, Mar 21, 2013

Filed:

Sep 14, 2012

Appl. No.:

13/620621

Inventors:

James R. Moran - Leesburg VA, US
Gail Haddock - Haymarket VA, US
Greg Weston Smith - Warrenton VA, US
Todd Brannam - Alexandria VA, US

International Classification:

G06Q 10/00

US Classification:

705304

Abstract:

Various disclosed help center features provide help to a user without a staffed help center, provide help to a user before the user recognizes the need, or create targeted commerce opportunities for a provider of goods or services. One help center feature provides a user with help that is specifically related to a component in the user's computer system and that is supplied to the help center feature by the component manufacturer. Another help center feature detects a condition that degrades performance, and hence user satisfaction, and alerts the user. Another help center feature detects an attempt by a computer system to inform the user of degraded performance and offers the user a solution. Another help center feature provides a user with a commerce opportunity specifically related to a component in the user's computer system and/or to the user's geographic location.

US Patent:

20130073472, Mar 21, 2013

Filed:

Sep 14, 2012

Appl. No.:

13/620622

Inventors:

James R. Moran - Leesburg VA, US
Gail Haddock - Haymarket VA, US
Greg Weston Smith - Warrenton VA, US
Todd Brannam - Alexandria VA, US

International Classification:

G06Q 30/00

US Classification:

705304

Abstract:

Various disclosed help center features provide help to a user without a staffed help center, provide help to a user before the user recognizes the need, or create targeted commerce opportunities for a provider of goods or services. One help center feature provides a user with help that is specifically related to a component in the user's computer system and that is supplied to the help center feature by the component manufacturer. Another help center feature detects a condition that degrades performance, and hence user satisfaction, and alerts the user. Another help center feature detects an attempt by a computer system to inform the user of degraded performance and offers the user a solution. Another help center feature provides a user with a commerce opportunity specifically related to a component in the user's computer system and/or to the user's geographic location.

US Patent:

55159788, May 14, 1996

Filed:

Dec 20, 1994

Appl. No.:

8/359552

Inventors:

James E. Moran - Reston VA

International Classification:

A47F 500

US Classification:

211 30

Abstract:

A device for supporting objects in an organized manner comprising a vertical post formed of a rigid material having an upper end, a lower end, and a common cross-sectional configuration therebetween, the cross-sectional configuration including one flat extent along at least a portion of the circumference of the post; an upper end cap secured to the upper end of the support rod; a hook having a curved upper end positionable over a bar of a closet or other support such as a wall mounted hook and having a lower end formed with threads, the threads being threadably positioned into the upper end of the support bar; a plurality of clips, each clip being secured at spaced locations along the length of the post for supporting individual objects being formed with a pair of similarly shaped components, each component having an exterior flat section and angled interior sections to allow the pivoting thereof at an intermediate point to open and close the fingers of the clip, each clip also having a coil spring coupled between the opposed components tending to urge the fingers of the clip in a closed position; and an adhesive coupling the clips to the post with the clips being at spaced locations along the length thereof for supporting individual objects.

Address:

16302 Lincoln Ln, Eden Prairie, MN 55344

Phone:

(952)9378484

VIN:

1FTPX14V39FA27032

Make:

FORD

Model:

F-150

Year:

2009

Address:

9705 S Park Cir, Fairfax Station, VA 22039

Phone:

(703)4551892

VIN:

JTHCE96S470008221

Make:

LEXUS

Model:

GS 350

Year:

2007