Janetta D Cleveland

Janetta Cleveland

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Location:

Rochester, NY

Industry:

Environmental Services

Work:

Waste Management May 2006 - Jan 2013
Inside Sales Representative
Adt Jun 2004 - Jul 2005
Emergency Dispatch Operator

Skills:

Environmental Awareness

Customer Service Specialist

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Location:

Rochester, NY

Industry:

Environmental Services

Work:

Janetta Cleveland Rochester, NY

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Work:

Waste Management of WNY
Rochester, NY
May 2006 to Jan 2013
Inside Sales Representative ADT Security LLC
Rochester, NY
Jun 2004 to Jul 2005
Emergency Dispatch Operator

Education:

Skills:

Proficient with Microsoft Word, Outlook, Power Point and Salesforce. Work efficiently and effectively, both independently and as a team to ensure exceeding call centers standards. Adapts and able to deal with frequent changes in the work environment. Professional phone etiquette. Ability to multitask. Excellent verbal, written and analytical skills. Strong keyboarding skills. Good time management skills to prioritize and plan work activities. Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments.