Baylor Health Care System since Mar 2011
Training Representative
Baylor Health Care System Aug 2010 - Apr 2011
Field Support
Dell Perot Systems Mar 2009 - Aug 2010
Desk Side Support Specialist
Perot Systems Feb 2007 - Mar 2009
Desk Side Support Analyst
Perot Systems May 2005 - Feb 2007
Desk Side Support Technician
Education:
University of North Texas 2011 - 2013
MS, Criminal Justice
Texas Tech University - Rawls College of Business 2000 - 2004
BBA, Management Information Systems
Skills:
Troubleshooting Training Leadership Microsoft Office Technical Support Active Directory Customer Service Networking Servers Ehr Healthcare Windows Healthcare Information Technology Business Analysis Software Documentation Process Improvement System Administration Electronic Medical Record Customer Satisfaction Access Emr Healthcare Information Technology Dragon Trainer Centricity Trainer Telecommunications Time Management Software Installation Hipaa Windows Xp Customer Relations Epic Systems
Interests:
Social Services Children Amateur Sports Photography Science and Technology Runproject Cinema