Jared Richard Benesh

US Patent:

8300797, Oct 30, 2012

Filed:

Oct 29, 2010

Appl. No.:

12/915708

Inventors:

Jared Benesh - Olathe KS, US
Thomas S. Sullivan - Kansas City MO, US
Raman Wadehra - Shawnee KS, US
Lance Williams - Leawood KS, US
Mitchell L. Windsor - Olathe KS, US

Assignee:

Sprint Communications Company L.P. - Overland Park KS

International Classification:

H04M 3/00

US Classification:

37926503, 37926506

Abstract:

A computer system is provided comprising processor, memory, and application, that, when executed, receives input about a behavior associated with a metric. The system receives input about a first coaching program applied to the behavior and calculates a first change in the metric and receives input about a second coaching program applied to the behavior based on the first change in the metric and based on a first change in the behavior. The system calculates a second change in the metric associated with a second change in the behavior. The system determines a first element of the first coaching program that impacted the first change in the behavior. The system determines a second element of the second coaching program that impacted the second change in the behavior and combines the first element and the second element in a third coaching program for use in applying to instances of the behavior.