Teksystems Jun 2018 - Aug 2019
It Contractor
Skyline Technology Solutions Jun 2018 - Aug 2019
Network Operations Center Technician
Loyola Blakefield Mar 2017 - Feb 2018
Help Desk Administrator
Concentrix Jan 2016 - Feb 2017
Concierge Technician Support Agent
Social Security Administration Jul 2009 - Feb 2013
Administrative Assistant
Education:
University of Maryland Baltimore County 2018 - 2019
University of Maryland Baltimore County 2014 - 2018
Masters, Forensics
University of Maryland 2001 - 2005
Bachelors, Criminology
Calvert Hall High School 1997 - 2001
Skills:
Help Desk Support Networking Wireless Networking Customer Service Windows 10 Windows 7 Microsoft Excel Microsoft Office Microsoft Access Ubuntu Teleconferencing
Languages:
English Spanish
Certifications:
Comptia Network+ Ce Security+ Cisco Certified Network Associate Routing and Switching (Ccna) Comptia Cysa+ Ce Certification
Social Security Administration Baltimore, MD Jun 2009 to Feb 2013 Reader/AssistantNetwork Operations Center College Park, MD Oct 2002 to Sep 2005 NOC Technician
Education:
University of Baltimore County Baltimore, MD 2011 to 2000 M.S. in CybersecurityUniversity of Maryland Towson, MD 2001 to 2005 B.S. in Criminal Justice
Skills:
Windows 7, Microsoft Office 2007, Cisco IOS, Wireless Networking, Linux (Ubuntu 13/14), VBA scripting