Powerpoint • Electronics • Manufacturing • Customer Service • Troubleshooting • E Learning • Documentation • Technical Training • Problem Solving • Process Improvement • Team Leadership • Microsoft Office • Team Building • Customer Relations • Organizational Development • Coaching • Excel • Strategic Planning • Six Sigma • Mentoring • Customer Satisfaction • Assembly • Windows • Access • Testing • Operating Systems • Word • Visio • Security • Training • Analysis • Addie • Captivate • Software Documentation • Management • Microsoft Word • Leadership • Sap • Learning Management Systems • Instructional Design • Project Management • Microsoft Excel • Cross Functional Team Leadership • Public Speaking • Hands on Training • Project Planning • Leadership Development • Quality Assurance
Us Department of Health and Human Services
State Regional Trainer
Bowe Bell + Howell Mar 2004 - Dec 2011
Senior Technical Instructor
Bowe Bell + Howell Jun 2003 - Mar 2004
Technical Instructor
Bowe Systec Ltd May 2001 - Jun 2003
Site Field Engineer
Bowe Systec Ltd Sep 1997 - Sep 2001
Field Engineer
Education:
Southern Illinois University, Carbondale 1995 - 1996
Bachelors, Bachelor of Science, Education
Trident Technical College
Skills:
Powerpoint Electronics Manufacturing Customer Service Troubleshooting E Learning Documentation Technical Training Problem Solving Process Improvement Team Leadership Microsoft Office Team Building Customer Relations Organizational Development Coaching Excel Strategic Planning Six Sigma Mentoring Customer Satisfaction Assembly Windows Access Testing Operating Systems Word Visio Security Training Analysis Addie Captivate Software Documentation Management Microsoft Word Leadership Sap Learning Management Systems Instructional Design Project Management Microsoft Excel Cross Functional Team Leadership Public Speaking Hands on Training Project Planning Leadership Development Quality Assurance