Extensive knowledge in medical terminology • data entry • records • and insurance. Accurate and proficient d... • fantastic work etiquette and strong inte...
Ranks
Certificate:
Emergency Medical Technition
Interests
Social Services • Children • Environment • Poverty Alleviation • Disaster and Humanitarian Relief • Human Rights • Animal Welfare • Health
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Customer Service Advocate Ii
Manpower
Customer Service
Afni Apr 2017 - Nov 2017
Customer Service Representative
Usacontactpoint Aug 2014 - Oct 2016
Customer Service and Complaint Resolution
Marketing Alternatives Apr 2009 - Aug 2014
Customer Service Representative
Education:
Lincoln Land Community College 1996 - 1997
Lincoln Land Community College 1995 - 1996
Lincoln Land Community College 1993 - 1995
Skills:
Customer Service Call Centers Customer Satisfaction Customer Experience Data Entry Customer Retention Technical Support Training Microsoft Word Medical Terminology Medical Records Emergency Medical Services U.s. Health Insurance Portability and Accountability Act
Interests:
Social Services Children Environment Poverty Alleviation Disaster and Humanitarian Relief Human Rights Animal Welfare Health
Certifications:
Emergency Medical Technition Life, Health and Accident Insurance Nurses Aid Internet Technology
Marketing Alternatives Inc. Taylorville, IL Apr 2009 to Feb 2013 Customer Service RepresentativeUnique Personnel Springfield, IL Dec 2008 to Jan 2010 Customer Service Representative
Education:
Lincoln Land Community College Springfield, IL 1994 to 1997 Certificate in Medical
Skills:
Extensive knowledge in medical terminology, data entry, records, and insurance. Accurate and proficient data entry, fantastic work etiquette and strong interpersonal and public communication abilities.
Bill Morrison, William Strait, Kathie Baum, Teri Ferguson, Alan Cabodi, Lois Schultz, Kathleen Edwards, Judy Goforth, Joyce Aldridge, Kathy Otoole, Donna Devert