Highmark Inc. Jul 2001 - Apr 2013
Customer Service Technical Support; Customer Service Representative
Highmark Blue Cross Blue Shield Jul 2001 - Apr 2013
Training Delivery Analyst
Physician Support Systems Mar 1995 - May 1997
Accounting
Education:
Consolidated School of Business 1994 - 1995
Associates
Skills:
Process Improvement Insurance Claims Process Insurance Creative Problem Solving Proactive Self Starter Highly Dedicated Friendly Personality Training Delivery Development and Delivery of Training Dedicated Customer Service Satisfaction Skilled at Handling Disgruntled Customers Customer Service Hipaa Microsoft Excel Software Documentation Microsoft Office Employee Benefits Outlook Business Analysis Leadership Team Building Microsoft Word Call Centers Vendor Management Change Management Management
Interests:
Festivals Photography Irish Music Scottish Music Travel