Lseo
Vice President of Sales and Marketing
Web.com Feb 2014 - Apr 2020
Vice President of Customer Service
Web.com Nov 2011 - Feb 2014
Director of Customer Service
Network Solutions Sep 2009 - Nov 2011
Manager of Technical Support and Sales Level Ii
Network Solutions Sep 2006 - Sep 2009
Technical Support and Sales Manager
Education:
Misericordia University 2013 - 2016
Masters, Organizational Management
Lebanon Valley College 1993 - 1997
Bachelors, Bachelor of Science, Computer Science
Skills:
Customer Satisfaction E Commerce Customer Experience Customer Service Call Center Team Leadership Process Improvement Workforce Management Analysis Sales Management Coaching Troubleshooting Dns Online Marketing Team Building Business Analysis Operations Management Team Management Telecommunications Microsoft Office Html Seo Performance Management Siebel Supervisory Skills Mentoring Leadership Development Outlook Needs Analysis Dreamweaver Domain Registration Talent Acquisition Powerpoint Telephone Skills Web Services Joomla Macromedia Pop3 Ftp Hiring Customer Relations Compensation Excel Word Problem Solving Scheduling Outbound Skills Assessment Hosting Sales Support