In a crowd sourcing approach, responses to customer service inquiries are provided by routing a subset of the inquiries town independent group of experts. The customer service inquiries are optionally routed to specific experts based on matches between identified subject matter of the inquiries and expertise of the experts. Embodiments include an Al based system configured to determine which of the inquiries should be routed to the independent group of experts. The expert system is optionally trained based on scored responses to prior customer service inquiries.
- San Francisco CA, US Vlad Georgescu - London, GB Jeff Patterson - Pleasant Hill CA, US Antony Fenwick Brydon - San Francisco CA, US Jason Fama - San Carlos CA, US Scott Golubock - Morgan Hill CA, US Jean Tessier - San Francisco CA, US Stephen Hsu - San Francisco CA, US
Assignee:
Directly, Inc. - San Francisco CA
International Classification:
G06N 99/00 G06Q 30/00
Abstract:
In a crowd sourcing approach, responses to customer service inquiries are provided by routing a subset of the inquiries to an independent group of experts. The customer service inquiries are optionally routed to specific experts based on matches between identified subject matter of the inquiries and expertise of the experts. Embodiments include methods of classifying customer service inquiries, training a machine learning system, and/or processing customer service requests.
- SAN FRANCISCO CA, US JEFF PATTERSON - PLEASANT HILL CA, US
Assignee:
DIRECTLY, INC. - SAN FRANCISCO CA
International Classification:
H04M 3/523 G06N 99/00 G06N 5/04 H04M 3/51
Abstract:
In a crowd sourcing approach, responses to customer service inquiries are provided by routing a subset of the inquiries to an independent group of experts. The customer service inquiries are optionally routed to specific experts based on matches between identified subject matter of the inquiries and expertise of the experts. Embodiments include an expert system configured to identify clusters of inquiries that can be responded to using predetermined response content. The expert system is optionally trained based on scored responses to prior customer service inquiries.
License Records
Jeff D Patterson
License #:
34147 - Expired
Category:
Tow Truck Operator (Incident Management)
Expiration Date:
Mar 25, 2016
Name / Title
Company / Classification
Phones & Addresses
Jeff Patterson Manager
Pell Development Periodicals: Publishing, or Publishing and Pr...
600 Harrison St Ste 100, San Francisco, CA 94107
Jeff Patterson CFO
Sowa Dental Associates Legal Services
1001 4Th Ave Ste 410, Seattle, WA 98154
Jeff Patterson Director
Baja Broadband Management, Inc
201 N Un St, Alexandria, VA 22314 75 State St, Boston, MA 02109 1601 Trapelo Rd, Waltham, MA 02451 235 Pne St, San Francisco, CA 94104
Jeff Patterson Manager
Pell Development Investment Management · Periodical Publishers
600 Harrison St #100, San Francisco, CA 94107 (415)5434330
Jeff Patterson Marketing Director
Bridgeways Mfg Industrial Machinery Job Training/Related Svc Mfg Search/Navgatn Equip Mfg Elec Mach/Equip/Supp School/Educational Svcs · Specialty Outpatient Clinic · Psychiatric & Substance Abuse Hospitals · All Other Miscellaneous General Purpose Machinery Manufactur · Other Electronic Component Manufacturing
5801 23 Dr W, Everett, WA 98203 1220 75 St SW, Everett, WA 98203 1230 75 St SW, Everett, WA 98203 (425)5138213, (425)5132989, (425)5132990
Jeff Patterson
Junk King - San Carlos Dumpster Service · Garbage Collection · Hauling Services · Lawn Service · Wrought Iron
969 Industrial Rd, San Carlos, CA 94070 (888)8885865
Jeff Patterson Sales Director
Williams Marketing Real Estate · Real Estate Agent/Manager · Real Estate Agents
111 Queen Anne Ave N #510, Seattle, WA 98109 (206)2851881, (206)2841152
Jeff Patterson CFO
XRM GLOBAL (US), INC
Googleplus
Jeff Patterson
Work:
Willamette Christian Church - Associate Pastor (2008)
Education:
Oregon State University - Civil Engineering, Multnomah University - Masters in Pastoral Studies
About:
I am a minor character in the Big Story. Jesus is the Hero. He's everything to me.
Automation Engineer by day and a Photographer by night.
Bragging Rights:
1st place "Digital Art" 2011 Utah County Art Gallery Fall Photography and Digital Art Show
Jeff Patterson
Work:
Taxation, michelin, sa footwear
Education:
BHS
About:
Old BHS student, adventure wear agent, ex footballer, current now skiier, surfer, MTB rider, runner, hiker , adventurer.
Bragging Rights:
Married , with 2 children
Jeff Patterson
Education:
Quincy University - Business Management, Payson Seymour - K-12
About:
Married to Brandy Patterson, live in Wentzville MO with three beautiful children
Jeff Patterson
Education:
Montclair State University - Humanities and Classics
About:
I'm a warrior of direct marketing and audience development with 15 + years of experience servicing b2b and b2c clients. When I'm not serving my clients needs you're most likely to find me...
rsed the roles Saturday night in Oakland, routing Oklahoma City 112-80. Thunder beat writer Brett Dawson was on site, and he talks with assistant sports editor Jeff Patterson from OKC about the Thunders struggles, the latest Russell Westbrook-Zaza Pachulia dust-up and an important week ahead.
Date: Mar 03, 2018
Category: Sports
Source: Google
Thunder Buddies podcast: Assessing Russell Westbrook's MVP form, Carmelo Anthony's breakthrough against the ...
ainst the Celtics (Game 8 of 82) The Thunder looked brilliant in the first half, and beat in the second against the Celtics on Friday. Brett Dawson, Erik Horne and new Oklahoman assistant sports editor Jeff Patterson jump on the pod to discuss the good, the bad and the ugly from Thunder-Celtics.
Followingthe release of The Blair Witch Projectin 1999, Jeff Patterson was arrested forhis alleged participation in a series of gruesome murders that some suggest was inspired by the films pop culture success. Its anothertheory entirely, however, that fuelsArtisan Entertainments Book of Shad
Date: Sep 16, 2016
Category: Entertainment
Source: Google
Prince's death raises numerous questions about prior health issues hidden from fans
Asked whether Prince's flight made such a landing at the Quad City Airport in Moline, public safety manager Jeff Patterson said Friday that a private Falcon 900 plane made a "medical diversion landing" at 1:17 a.m. that day. He said the plane requested an ambulance at the airport and a patient was t
Date: Apr 22, 2016
Source: Google
All 7 aboard private jet killed in crash at US air base
The plane exploded in a blast that sent a fireball and a large plume of black smoke into the air, said Bedford resident Jeff Patterson, who lives beside the runway. The flames rose 60 feet in the air, he said. His son, Jared, said the explosion rattled the house.
Date: Jun 01, 2014
Category: U.S.
Source: Google
Bradley Manning moves step closer to full court martial
Jeff Patterson of the Bradley Manning support network said he was disappointed by the move towards a court martial though "far from surprised. I sat in that courtroom and watched a Department of Justice employee pretending to be an impartial judge."
weekend. Military authorities indicated that each day could extend late into the night. Jeff Patterson, of the Bradley Manning support network, said: ''To run the hearing through a weekend right before the Christmas vacation is clearly designed to minimise both media coverage and public protests.''
Date: Dec 17, 2011
Category: U.S.
Source: Google
Bradley Manning pre-trial hearing to open amid tight security
"To run the hearing through a weekend right before the Christmas vacation is clearly designed to minimise both media coverage and public protests," said Jeff Patterson of the Bradley Manning support network.
Date: Dec 16, 2011
Category: U.S.
Source: Google
Youtube
For the Wrong I've Done
Provided to YouTube by CDBaby For the Wrong I've Done Jeff Patterson ...
Duration:
4m 33s
Lameco Eskrima Single Dagger with Guro Jeff P...
Practical knife flows from the Lameco Eskrima. Thanks for watching, ...
Duration:
9m 53s
Jeff Patterson & Company "Forgive, Few More D...
JPC 10th Anni From the drummers view. Raeford Nc.
Duration:
7m 10s
Jeff Patterson & Company
Old School VS New School.
Duration:
4m 39s
Jeff Patterson & Co "Church Song"
Drums: Chris Darden Bass: Shae-Shae Patterson Keyz: Buddy/Jr Lee: Will...
Seasoned software engineer and project manager with an 18-year background in planning and executing large-scale and enterprise-wide technology solutions for... Seasoned software engineer and project manager with an 18-year background in planning and executing large-scale and enterprise-wide technology solutions for multimillion dollar organizations and their customers. Known for excellence in requirements analysis and specifications. Skilled in software...