Skills:
- ITIL+ V3 Foundation Certified and Microsoft Certified Professional - Proficient in Talisma, nGenera Knowledgebase, Double Jade's KBPublisher, Atlassian JIRA Help Desk software, Hobsons EMT Connect, EMT Apply Yourself, Kayako Resolve, Microsoft Windows 7, XP, 95, 98, Works, Word, Visio, Project, Internet Explorer, PowerPoint, Excel, Publisher, Adobe Dreamweaver, Premiere, Photoshop, HTML, CSS, XML, Joomla, CMS, CRM. - Experienced in C, C++, Java, JavaScript, XML, VBA for Excel, OMT/UML, Adobe Pagemaker, Framemaker, Premiere, Encore, Flash. - Knowledgeable in XML, PHP, CFM, Transact-SQL, Rational Rose, Xilinx Foundation, Assembly, .Net, C#, Objective-C, iPhone SDK, and web services.