Jeffrey J Schmidt

US Patent:

7614639, Nov 10, 2009

Filed:

Oct 11, 2005

Appl. No.:

11/247961

Inventors:

Alan L. Tholkes - Burnsville MN, US
Wesley Ovre - Redwood Falls MN, US
Gabriel Routh - Redwood Falls MN, US
Jeffrey Schmidt - Redwood Falls MN, US
Michael Lokken - Grove City MN, US
Duffy Trotter - Franklin MN, US
Tamera Trotter, legal representative - Franklin MN, US

Assignee:

Invacare Corporation - Elyria OH

International Classification:

B62B 9/00
A63B 26/00
A47C 1/00

US Classification:

280638, 280642, 280643, 280 474, 280 4741, 297 1, 29734412, 297338, 297339, 29742311, 29742339, 297173, 482 92, 482142

Abstract:

A modular standing frame is described herein. The modular standing frame has a chair module adapted to raise and lower a user between sitting and standing postures without inducing shear between the user and the seat and seat back of the chair module. The chair module may be selectively coupled to one of a glider module adapted to provide walking-type exercise to a standing user, a workstation module that provides a work surface for a sitting or standing user, and a mobility module that allows the standing frame to be moved about by a user much like a wheel chair.

US Patent:

20100013276, Jan 21, 2010

Filed:

Sep 24, 2009

Appl. No.:

12/565860

Inventors:

Alan L. Tholkes - Burnsville MN, US
Wesley Ovre - Redwood Falls MN, US
Gabriel Routh - Redwood Falls MN, US
Jeffrey Schmidt - Redwood Falls MN, US
Michael Lokken - Grove City MN, US
Duffy Trotter - , US
Tamera Trotter - Franklin MN, US

Assignee:

ALTIMATE MEDICAL, INC. - Morton MN

International Classification:

A47B 83/02
A47C 3/00
A47C 1/00
A61G 5/00

US Classification:

297174 R

Abstract:

A modular standing frame is described herein. The modular standing frame has a chair module adapted to raise and lower a user between sitting and standing postures without inducing shear between the user and the seat and seat back of the chair module. The chair module may be selectively coupled to one of a glider module adapted to provide walking-type exercise to a standing user, a workstation module that provides a work surface for a sitting or standing user, and a mobility module that allows the standing frame to be moved about by a user much like a wheel chair.

US Patent:

20180075021, Mar 15, 2018

Filed:

Nov 20, 2017

Appl. No.:

15/817567

Inventors:

- Armonk NY, US
Dennis D. Koski - Oronoco MN, US
Todd A. Mueller - Rochester MN, US
Jeffrey A. Schmidt - Rochester MN, US

International Classification:

G06F 17/28
H04M 3/523

Abstract:

Approaches presented herein enable assignment of translated work to an agent in a support environment based on a confidence factor that measures accuracy of translation and an agent's language skill. Specifically, agent proficiencies in a set of natural languages are measured and scored. An incoming communication is translated into one or more natural languages and each language translation is assigned a translation score based on a confidence of translation. The skill score and translation score are utilized to calculate a confidence factor for each language. In one approach, the communication is assigned to an agent that has a confidence factor greater than a predetermined threshold confidence factor. In another approach, the communication is only assigned if a rule optimizing agent availability and risk of constrained resources is satisfied.

US Patent:

20170118346, Apr 27, 2017

Filed:

Jan 4, 2017

Appl. No.:

15/397818

Inventors:

- Armonk NY, US
Dennis D. Koski - Oronoco MN, US
Todd A. Mueller - Rochester MN, US
Jeffrey A. Schmidt - Rochester MN, US

International Classification:

H04M 3/523
G06F 17/28

Abstract:

Approaches presented herein enable assignment of translated work to an agent in a customer support environment based on a confidence factor that measures accuracy of translation and an agent's language skill. Specifically, agent proficiencies in a set of natural languages are measured and scored. An incoming customer communication is translated into one or more natural languages and each language translation is assigned a translation score based on a confidence of translation. The skill score and translation score are utilized to calculate a confidence factor for each language. In one approach, the customer communication is assigned to an agent that has a confidence factor greater than a predetermined threshold confidence factor. In another approach, the communication is only assigned if a rule optimizing agent availability and risk of constrained resources is satisfied.

US Patent:

20160117628, Apr 28, 2016

Filed:

Oct 24, 2014

Appl. No.:

14/523002

Inventors:

- Armonk NY, US
Dennis D. Koski - Oronoco MN, US
Todd A. Mueller - Rochester MN, US
Jeffrey A. Schmidt - Rochester MN, US

International Classification:

G06Q 10/06
G06F 17/20

Abstract:

Approaches presented herein enable assignment of translated work to an agent in a customer support environment based on a confidence factor that measures accuracy of translation and an agent's language skill. Specifically, agent proficiencies in a set of natural languages are measured and scored. An incoming customer communication is translated into one or more natural languages and each language translation is assigned a translation score based on a confidence of translation. The skill score and translation score are utilized to calculate a confidence factor for each language. In one approach, the customer communication is assigned to an agent that has a confidence factor greater than a predetermined threshold confidence factor. In another approach, the communication is only assigned if a rule optimizing agent availability and risk of constrained resources is satisfied.

US Patent:

20150095078, Apr 2, 2015

Filed:

Sep 27, 2013

Appl. No.:

14/039123

Inventors:

- Armonk NY, US
Dennis D. Koski - Oronoco MN, US
Doyle J. McCoy - Rochester MN, US
Jeffrey A. Schmidt - Rochester MN, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06Q 10/06

US Classification:

705 714

Abstract:

An approach for resource scheduling of teams based on historic performance evaluations of projects of the teams. In one aspect, the approach comprises monitoring resource skills of one or more teams based on historical performance of previous problems solved by the one or more teams. The approach further comprises, evaluating success rates of the one or more team's effectiveness in utilizing the resource skills based on the historical performance of the previous problems solved. The approach further comprises determining a resource schedule for a new problem solved by the one or more teams based on the success rates of the team's effectiveness in utilizing the resource skills of the previous problems solved. The approach further comprises modifying the determined resource schedule based on altered conditions of the success rates of the one or more team's effectiveness in utilizing the resource skills over a duration of time.

US Patent:

20150095079, Apr 2, 2015

Filed:

Sep 27, 2013

Appl. No.:

14/039190

Inventors:

- Armonk NY, US
Dennis D. Koski - Oronoco MN, US
Doyle J. McCoy - Rochester MN, US
Jeffrey A. Schmidt - Rochester MN, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06Q 10/06

US Classification:

705 714

Abstract:

An approach for evaluating at least one problem report based on keyword parameters of the at least one problem report is provided. According to at least one aspect, the approach comprises determining problem symptoms of at least one problem report based on keywords of the problem symptoms. The approach further comprises comparing the keywords of the problem symptoms with skills of a symptom skills table in a computer data structure so as to rank a match of available skills to address the at least one problem report, wherein a rank is determined by closeness of match between the skills of the symptom skills table and the keywords of the problem symptoms to address the at least one problem report. The approach further comprises generating work assignments based on the ranked match of available skills.

US Patent:

20140359628, Dec 4, 2014

Filed:

Jun 4, 2013

Appl. No.:

13/909202

Inventors:

- Armonk NY, US
Dennis D. Koski - Oronoco MN, US
Doyle J. McCoy - Rochester MN, US
Todd A. Mueller - Rochester MN, US
Jeffrey A. Schmidt - Rochester MN, US

International Classification:

G06F 9/46

US Classification:

718102

Abstract:

An approach to control workflow so that a relatively high priority work item can sometimes be automatically controlled by software to interrupt work being performed, by one or more resource unit(s), on a relatively lower priority work item. The analysis for deciding whether or not an interruption occurs depends upon interruptibility scalars (that is, interruptibility quotients and/or factors) and interruptibility threshold(s).

Address:

6809 Denese St NE, Prior Lake, MN 55372

VIN:

1FTPW14V27KC85999

Make:

FORD

Model:

F-150

Year:

2007