RaceTrac Petroleum - United States since Jul 2012
Help Desk Manager
LexisNexis Jul 2007 - Jul 2012
Manager of Operations
VitalChek Network, Inc. 2004 - 2007
Customer Service Special Projects
Sprint Aug 2000 - Nov 2004
Team Leader
Education:
Tennessee State University 1999 - 2002
Bachelor of Science (BS), Health and Physical Education/Fitness
State University of New York at Buffalo 1996 - 1997
Sweet Home High 1993 - 1996
Skills:
Leadership Management Customer Service Process Improvement Team Building Call Centers Team Leadership Troubleshooting Project Management Training Customer Satisfaction Software Documentation Vendor Management Recruiting Business Analysis Analysis Program Management Leadership Development Data Entry Call Center Insurance Staff Development Compliance Microsoft Office Microsoft Excel Operations Management Employee Training Microsoft Word
RaceTrac Petroleum - United States since Jul 2012
Help Desk Manager
LexisNexis Jul 2007 - Jul 2012
Manager of Operations
VitalChek Network, Inc. 2004 - 2007
Customer Service Special Projects
Sprint Aug 2000 - Nov 2004
Team Leader
Education:
Tennessee State University 1999 - 2002
Bachelor of Science (BS), Health and Physical Education/Fitness
State University of New York at Buffalo 1996 - 1997
Sweet Home High 1993 - 1996
Skills:
Leadership Management Customer Service Compliance Process Improvement Data Entry Project Management Team Building Vendor Management