H-11 Concepts
Managing Director
Knoll 2016 - Sep 2016
Instructional Designer
Amtrak 2016 - Sep 2016
Organizational Change Management and Learning Consultant
Colonial Electric Supply 2013 - 2015
Learning and Instructional Designer
Bell North 2009 - 2013
Vice President of Human Resources, Operations and Training
Education:
Saint Joseph's University 2005 - 2008
Bachelors
Community College of Philadelphia 2003 - 2005
Associates, Finance
Peirce College 1996 - 1999
Associates, Business Management, Business, Accounting
Skills:
Training Management Leadership Development Recruiting Organizational Development Budgets Human Resources Leadership Team Building Telecommunications Strategic Planning Employee Training Employee Relations Organizational Effectiveness Program Management Operations Management Talent Management Coaching Customer Service Vendor Relationships Performance Management Benefits Administration Sales Management Management Consulting Sales Operations Team Leadership Employee Handbooks Program Facilitation Incentive Programs Policy Employee Management Workshop Facilitation Adult Learning Theory Instructional Design Employee Engagement Organizational Change Management E Learning Communications Planning Website Building Website Administration Adkar Prosci Addie Change Management Blended Learning Consulting Curriculum Development Stakeholder Engagement Change Impact Analysis User Adoption Project Management Corporate Communications
Jul 2013 to 2000 Instructional DesignerWireless One Communications Philadelphia, PA 2012 to 2013 Training and Development ManagerBell North Inc Philadelphia, PA 2009 to 2012 Vice President of Sales and OperationsElsie Y Cross Associates Inc Philadelphia, PA 2004 to 2009 Director of Finance
Education:
Saint Joseph's University Philadelphia, PA 2008 B.S in Liberal and Professional Studies, Saint JosephSaint Joseph's University 2007 Certificate in Organizational Psychology and Leadership DevelopmentCommunity College of Philadelphia, PA 2005 A. S in FinancePeirce College Philadelphia, PA 1999 A. S in Accounting and Business Administration
Skills:
CUSTOMER SERVICE FINANCE EMPLOYEE DEVELOPMENT HUMAN RESOURCES OPERATIONS RECRUITING SALES TALENT MANAGEMENT TRAINING