University of Kentucky Healthcare - University of Kentucky Healthcare, Lexington, KY since Mar 2012
Account Clerk Senior, Financial Counselor
University of Kentucky since Dec 2003
Patient Relations Assistant
Bosch AG: Bosch Rexroth Pneumatics - Lexington, KY Oct 2011 - Jan 2012
Bosch Production Systems Engineer/Logistics Engineer
University of Kentucky Healthcare/Emergency Department/Emergency and Trauma Services - Lexington, KY Mar 2011 - Sep 2011
Patient Clerical Assistant, Senior
University of Kentucky Healthcare/Radiology Department - Lexington, KY Mar 2009 - Dec 2009
Patient Relations Assistant II
Education:
University of Kentucky 2003 - 2007
German, Lean Manufacturing, Italian, Theatre
Skills:
Lean Manufacturing Value Stream Mapping Continuous Improvement 5S Microsoft Excel Healthcare Process Improvement Change Management Leadership Cross Functional Team Leadership Operations Management Training Six Sigma Customer Service Data Analysis Insurance Verification Medicaid Patient Advocacy Customer Satisfaction Computer Revenue Cycle