Jennifer L Dziekan
age ~42
from Ridgely, MD
- Also known as:
-
- Jennifer L Newhard
- Jenny L Dziekan
Jennifer Dziekan Phones & Addresses
- Ridgely, MD
- Romney, WV
- Annapolis, MD
- Severn, MD
- Pasadena, MD
- Landenberg, PA
- Green Brook, NJ
- Odenton, MD
Work
-
Company:Interactive intelligenceAug 2012 to Dec 2016
-
Position:Project manager, interaction decisions
Education
-
Degree:Bachelors, Bachelor of Science
-
School / High School:Penn State University2000 to 2004
-
Specialities:Management Science, Information Systems
Skills
Expert Knowledge of Centerbridge • Working Knowledge of Sql Server and Quer... • Change Management • Hands on Training • Call Center • Strategic Planning • Microsoft Excel • Microsoft Office • Ms Project • Project Management • Crm • Quality Assurance • Leadership • Call Centers • Workforce Management • Training • Process Improvement • Program Management • Management • Query Analyzer • Analysis • Performance Management • Forecasting • Sales • Business Process Improvement • Contact Centers • Customer Relationship Management • Analytical Skills
Ranks
-
Certificate:License 1671539
Industries
Computer Software
Resumes
Senior Technical Account Manager
view sourceLocation:
Annapolis, MD
Industry:
Computer Software
Work:
Interactive Intelligence Aug 2012 - Dec 2016
Project Manager, Interaction Decisions
Bay Bridge Decision Technologies Jul 2010 - Aug 2012
Manager, Training
Bay Bridge Decision Technologies May 2007 - Jun 2010
Manager, Services
Bay Bridge Decision Technologies Jan 2005 - May 2007
Analyst
Genesys Jan 2005 - May 2007
Senior Technical Account Manager
Project Manager, Interaction Decisions
Bay Bridge Decision Technologies Jul 2010 - Aug 2012
Manager, Training
Bay Bridge Decision Technologies May 2007 - Jun 2010
Manager, Services
Bay Bridge Decision Technologies Jan 2005 - May 2007
Analyst
Genesys Jan 2005 - May 2007
Senior Technical Account Manager
Education:
Penn State University 2000 - 2004
Bachelors, Bachelor of Science, Management Science, Information Systems
Bachelors, Bachelor of Science, Management Science, Information Systems
Skills:
Expert Knowledge of Centerbridge
Working Knowledge of Sql Server and Query Analyzer
Change Management
Hands on Training
Call Center
Strategic Planning
Microsoft Excel
Microsoft Office
Ms Project
Project Management
Crm
Quality Assurance
Leadership
Call Centers
Workforce Management
Training
Process Improvement
Program Management
Management
Query Analyzer
Analysis
Performance Management
Forecasting
Sales
Business Process Improvement
Contact Centers
Customer Relationship Management
Analytical Skills
Working Knowledge of Sql Server and Query Analyzer
Change Management
Hands on Training
Call Center
Strategic Planning
Microsoft Excel
Microsoft Office
Ms Project
Project Management
Crm
Quality Assurance
Leadership
Call Centers
Workforce Management
Training
Process Improvement
Program Management
Management
Query Analyzer
Analysis
Performance Management
Forecasting
Sales
Business Process Improvement
Contact Centers
Customer Relationship Management
Analytical Skills
Certifications:
License 1671539
Project Management Institute, License 1671539
Project Management Institute, License 1671539
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