Capital One
Risk Specialist
Capital One
Compliance Risk Coordinator
Capital One
Process Coordinator
Capital One Apr 2006 - Dec 2012
Quality Assurance Associate Ii
Capital One Jul 2000 - Apr 2006
Senior Coordinator
Education:
State University of New York - System 1987 - 1989
Associates, Associate of Arts, Accounting
Skills:
Quality Assurance Compliance Loans Servicing Customer Relations Loan Servicing Banking Customer Service Coaching Outsourcing Process Improvement Risk Management Training Accounting Call Centers Management Change Management Financial Services Credit Cards Business Process Improvement