Jeofrey S Bean

Book Author The Customer Experience Revolution, Speaker, Seminars, Customer Service, Marketing, Cx, Executive Leadership

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Position:

Adjunct Professor Business Management and Marketing at UC San Diego Extension, Editorial Advisory Board Member at Customer Care News, Board of Directors at The Customer Experience Institute, Principal at Del Mar Research & Consulting, LLC

Location:

Greater San Diego Area

Industry:

Management Consulting

Work:

UC San Diego Extension - La Jolla, Ca since Jan 2013
Adjunct Professor Business Management and Marketing
Customer Care News since Feb 2013
Editorial Advisory Board Member
The Customer Experience Institute since Apr 2011
Board of Directors
Del Mar Research & Consulting, LLC - Greater San Diego Area since Nov 2010
Principal
Automotive Digest - Greater San Diego Area Jul 2012 - Nov 2012
Contributing Editor

Education:

Eastern Michigan University
B.S., Psychology / Marketing Salve Regina University
M.S., Business Management

Skills:

Marketing Strategy
Public Speaking
Product Development
Writing
Competitive Analysis
Group Presentations
Customer Presentations
Customer Experience
User Experience
Mentoring
Workshop Leader
Seminars
Diagnostics
Product Management
Marketing Communications
Research
Management Consulting
Special Projects
Moderator
Competitive Intelligence
Published Author
Instructing
Strategic Leadership
Thought Leadership
Motivational Speaker
Projects
Management
Leadership
Process Improvement
Entrepreneurship
Marketing
Start-ups
CRM
Online Moderation
Strategic Planning
Digital Marketing
Program Management
Business Development
Online Marketing Strategy
Mobile Marketing Strategy
Customer Service
Employee Training
Leadership Development
Service Development

Awards:

San Diego Local Authors Award, Display and Online Exhibit
The San Diego Public Library
At a special exhibition preview, authors Jeofrey Bean and Sean Van Tyne received a San Diego Local Authors Recognition Award on February 1, 2013 from The San Diego Public Library for their business leadership book The Customer Experience Revolution - How Companies like Apple, Amazon, and Starbucks Have Changed Business Forever, published by Brigantine Media. The Customer Experience Revolution will be displayed with many other notable titles in The San Diego Public Library (Central Library) for the month of February and for all of 2013 online at the San Diego Public Library Local Author Exhibit. http://sandiego.communityguides.com/authors2012#Author San Diego Local Authors Award, Central Library Display and The Online Local Author Exhibit highlight the intellectual and creative accomplishments of writers in the San Diego region. In its 47th year, the aim of the Exhibit is to bring exposure to local talent and nurture the pursuit of the writing arts in San Diego. http://sandiego.communityguides.com/content.php?pid=143020&sid=1217694

Patient Experience Advisor And Committee Facilitator - Patient Advisory Committee

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Location:

San Diego, CA

Industry:

Professional Training & Coaching

Work:

UC San Diego Extension - La Jolla, Ca since Jan 2013
Adjunct Professor Business Management and Marketing
The Customer Experience Institute since Apr 2011
Board of Directors
Del Mar Research & Consulting, LLC - Greater San Diego Area since Nov 2010
Principal
Automotive Digest - Greater San Diego Area Jul 2012 - Nov 2012
Contributing Editor
Del Mar Research & Consulting, LLC Jan 2004 - Nov 2010
Principal

Education:

Eastern Michigan University
B.S., Psychology / Marketing Salve Regina University
M.S., Business Management

Skills:

Leadership
Start Ups
Product Management
Marketing Strategy
Strategy
Management
Customer Experience
Crm
User Experience
Business Development
Marketing
Product Development
Strategic Planning
Public Speaking
Competitive Analysis
Market Research
Analysis
Digital Marketing
Program Management
Online Marketing
Marketing Communications
Entrepreneurship
Consulting
Research
Management Consulting
Thought Leadership
Seo
B2B
Marketing Research
Process Improvement
Mobile Marketing
Social Media Marketing
Teaching
Writing
Online Marketing Strategies
Product Marketing
Customer Journey Mapping
Published Author
Group Presentations
Workshop Leader
Seminars
Instructing
Strategic Leadership
Customer Presentations
Keynote Speaker
Mobile Marketing Strategies
Leadership Training
B2C
Internet Strategies
Management Training

Awards:

San Diego Local Authors Award, Display and Online Exhibit
The San Diego Public Library
At a special exhibition preview, authors Jeofrey Bean and Sean Van Tyne received a San Diego Local Authors Recognition Award on February 1, 2013 from The San Diego Public Library for their business leadership book The Customer Experience Revolution - How Companies like Apple, Amazon, and Starbucks Have Changed Business Forever, published by Brigantine Media. The Customer Experience Revolution will be displayed with many other notable titles in The San Diego Public Library (Central Library) for the month of February and for all of 2013 online at the San Diego Public Library Local Author Exhibit. http://sandiego.communityguides.com/authors2012#Author San Diego Local Authors Award, Central Library Display and The Online Local Author Exhibit highlight the intellectual and creative accomplishments of writers in the San Diego region. In its 47th year, the aim of the Exhibit is to bring exposure to local talent and nurture the pursuit of the writing arts in San Diego. http://sandiego.communityguides.com/content.php?pid=143020&sid=1217694