Unitedhealth Group
Desktop Services Manager
San Antonio Water System Jan 2015 - Aug 2017
Supervisor of Client Services
Sra International Oct 2014 - Jan 2015
Help Desk Manager
University of North Florida Feb 2012 - Nov 2014
Help Desk Manager
University of North Florida Feb 2009 - Feb 2012
Technology Support Coordinator
Education:
University of North Florida - College of Business Administration 2000 - 2008
Bachelors, Bachelor of Business Administration, Finance
St. Johns River State College 1999 - 2002
Associates, Computer Programming
The University of Texas at San Antonio
Skills:
Microsoft Office Customer Service Microsoft Excel Public Speaking Microsoft Word Social Media Windows Higher Education Strategic Planning Event Planning Sharepoint Outlook Os X Management Help Desk Support Budget Monitoring Service Desk Management Itil V3 Foundations Certified Project Management
Click Integrations
Owner and Partner
Dominion Design and Integration Jul 2005 - Mar 2012
Senior Project Manager
Education:
Marshall High School 1998
Smithson Valley High School
Skills:
Lighting Control Home Theater Customer Relations Budgeting Strategic Planning Microsoft Office Integration Customer Service Operations Management Purchasing Crestron Requirements Analysis Cabling Electronics System Design Access Control Home Automation Av Video Security Windows Seo Audio Writing Video Conferencing Editing Consumer Electronics Extron Excel Negotiation Problem Solving Merchandising Digital Signage Software Installation Contract Negotiation Team Building Construction Projectors Word Autocad Planning Powerpoint Scheduling Account Management Management Sales Management Sound