Suddenlink Communications
Systems Support Engineer Ii
Suddenlink Communications Apr 2011 - Aug 2013
Noc Engineer
Suddenlink Communications Jan 2009 - Apr 2011
Customer Care Supervisor - Technical Support
Suddenlink Communications Feb 2008 - Jan 2009
Team Lead - Technical Support
Suddenlink Communications Aug 2007 - Feb 2008
Customer Care Representative
Education:
Patrick Henry College
Lindale High School
Skills:
Leadership Metro Ethernet Netcool Network Documentation Cisco Systems Products Cisco Technologies Wdm Call Center Voip Broadband Fiber Optic Networks Sales Computer Network Operations Troubleshooting Telecommunications Ip Switches Docsis Dell Switches Process Improvement Visio Ethernet Telecom Network Design Wireless Networking Lan Switching Outage Management Microsoft Excel Exfo Network Engineering Network Performance Certification Bmc Remedy Juniper Microsoft Outlook Customer Service Telephony Mpls Networking Cisco Ios Cwdm Technical Support Ospf Backhaul Internet Protocol Catalyst Switches Management Coaching Wireless Call Centers Lan Wan Bgp Routing